Implementation Project Specialist II
OracleItalyUpdate time: February 10,2023
Job Description

Oracle Hospitality is developing this era’s most exciting Cloud-Native, Mobile-enabled, Next-Generation hotel management enterprise application – OPERA Cloud – to enable our customers in the hospitality industry to provide superior service and experience to their guests, anywhere. We are rapidly growing and hence seeking the BEST talent in the industry to join our Oracle Innovation Award-winning talented team!

Oracle Hospitality delivers integrated technology solutions for hotel property management (Hotel PMS), casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property management and point-of-sale systems to drive innovations that’ll deliver exceptional experiences. Oracle's cloud-based PMS software and hotel POS solutions accelerate the process with the simplest integration of best-of-breed solutions, regardless of their origin. With Oracle Hospitality, our customers can elevate their hotel and food and beverage operations, and create guest moments that matter.

The EMEA Consulting team is seeking for a passionate Project Manager to work with Hospitality Global Business Unit’s to delivery of our solutions into our hotel customers.

Key Responsibilities:

  • Management of assigned projects within Hospitality Business Unit
  • Monitor day-to-day progress in terms of the status of the plan and the budget and report back to management on a regular basis
  • Ensuring project documents are complete, current, and stored appropriately to ensure timely and accurate invoicing, and monitors receivables for all the projects
  • Identify, log, analyse and manage potential and actual issues and risks, taking preventive or corrective actions by tackling day-to-day issues until completion.
  • Identify and schedule project milestones, required resources and assign individual tasks and responsibilities
  • Coordinate all parties relevant to each project (Oracle offices, LOB teams, partners, implementation specialists, order entries, logistics etc...)
  • Actively keep track of the project delivery status that you are responsible for and follow these through to successful completion. Maintain close contact with the implementation teams remote or on site
  • Ensure proper and sufficient client communication at all time during the project
  • Maintain and enhance the company image by acting professionally at all times
  • Adhere to and follow all procedures accurately and efficiently
  • Attend any relevant meetings on customer premise or at a Oracle location as and when required
  • Any other task deemed appropriate.

Ideal Experience

  • 2 years Project Management mid-level experience
  • Ability to communicate effectively and build rapport with team members and clients.
  • A background in the hospitality industry either operational or within a central office / planning role.
  • Ability to travel as needed
Intermediate-level implementation project professional who manages the relationship with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team.

Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.

2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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