SPECIFIC RESPONSIBILITIES:

•  Arrange the right resources and provide implementation schedule as per ordering document
• Organize project meeting or call to discuss project implementation with customer as per scope of work agreed and handover project detail to consultant
• Understand and update project plans, status report, issue log and ensure daily update and exit report submitted by consultant
• Manage all project documentation, including archive of project files such as Customer Acceptance or Work, Exit Report, expense receipts, etc.
• Ensure all time card and expenditure for projects are checked correctly and timely
• Ensure project tasks are completed and ready to invoice
• Approve invoice timely to avoid clawback
• Review revenue forecast with managers and provide accurate weekly forecast report in timely manner
• Ensure project backlog is clean and able to provide backlog status when requested
• To Assist collection team in invoice matters and provide project documentation when requested

 RELEVANT EXPERIENCE and TRAINING:

• Experience in Oracle Hospitality Property Management System (Opera) implementation is an added advantage
• Good experience of project administration, Co-ordination and general project support
• Excellent MS Project scheduling and tracking skills as well as Word, Excel, PowerPoint, etc
• Strong documentation and reporting skills
• Superb communication skills
• Pro-active approach and positive attitude
• Previous experience with the Oracle Project Accounting module would be highly regarded

Intermediate-level implementation project professional who manages the relationship with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team.

Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.

2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.