POSITION: Kitchen Steward
DEPARTMENT: Stewarding
HOURS OF SERVICE: Greater than 16
EFFECTIVE DATE: October 18, 2021
HOURLY RATE OF PAY: $20.29 – $25.31
DATE POSTED: October 5, 2021
APPLICATION DEADLINE October 19, 2021
All duties will be performed in accordance with The Fairmont Empress’
commitment to luxury service standards
RESPONSIBILITIES
- Assist steward’s helpers and night cleaners as required to perform their daily tasks
- Co-ordinate and prioritize work flow with the stewarding colleagues
- Train others in the proper departmental procedures, use of equipment and chemicals
- Assist the chief steward or sous chef with departmental scheduling
- Ensure all departmental daily duties and tasks are completed, hold departmental staff accountable to expected standards of productivity and cleanliness
- Ensure the dish machine is set up and operated with in established specifications, maintaining correct temperature and chemicals are in use at all times
- Ensure the Safe handling, washing, transport & storing all china, glass, silverware, small wares or other food and beverage equipment in the established locations
- Ensure waste and recycling throughout the hotel are properly sorted and disposed of
- Conduct shift briefings with stewarding colleagues to pass on relevant information
- Ensure all stewarding colleagues are following the posted schedule for start, finish and break times.
- Ensure all stewarding colleagues meet the grooming policy
- Ensure all kitchen and banquet equipment set up requirements are accurate and completed in a timely manner
- Ensure all colleagues follow established health and safety protocols
- Ensure proper use of all related equipment i.e. dish machines, card board baler, mop buckets etc.
- Ensure proper use of all chemicals
- Ensure proper use of PPE (Personal Protective Equipment) by all stewarding department colleagues
- Ensure established food safety protocols are maintained within the stewarding department
- Ensure that all equipment in the kitchens and dishwashing areas are kept clean and in good repair
- Place maintenance work orders as required
- Perform daily inspection and maintain logs for final rinse temperatures, chemical strengths and task check lists
- Assist with the plating and transport of meals
- Perform inventory of and maintain supply of chemicals and cleaning supplies
- Perform inventory of and maintain supply of all small wares cutlery, china and glassware
- Restock and supply chemical and paper towel dispensers throughout the F&B operation
- Ensure clean and dry floors are maintained by sweeping, mopping, squeegee etc.
- Liaise with other departments in the hotel to ensure they have the requisite equipment and supplies to ensure smooth daily operations
- Operate electric and manual lift trucks
- Report any pest activity to designated pest control liaison
- Load and drive vehicles (1 ton trucks or vans) in order to transport food and or equipment to offsite catering events
- Pass on relevant information to the next shift kitchen steward
- Communicate positive colleague performance and constructive opportunities for improvement, to the chief steward or sous chef
- Other duties as assigned
QUALIFICATIONS
- A minimum of two years recent (in the last three years) experience as a steward’s helper or dishwasher
- 1 year recent experience (in the last two years) as a supervisor or manager, preferably in a stewarding department of a hotel, restaurant, cruise ship, or similar setting
- Food Safe Level One or equivalent (colleagues responsibility to maintain this certification)
- WHIMIS 2015 / GHS certification (colleagues responsibility to maintain this certification)
- High School diploma or equivalent
- Fluent English language skills; both written and verbal
- A team player with proven success in relationship building and leading teams
- Excellent organizational skills and proven ability to work well with limited supervision
- Knowledge of safe working procedures for hazardous materials
- Demonstrated commitment to achieving excellent results
- Impeccable grooming and presentation
- Computer Skills; familiar with Microsoft Office suite; Excel, Word & Outlook Email
- Physical ability to perform the requirements of the job, including, but not limited to:
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- Constant standing and walking throughout an 8 hour shift
- Frequent lifting, carrying, pushing or pulling up to 50 lbs
- Frequent raising arms above shoulder height while lifting 20 lbs
- Frequent kneeling, twisting, stooping, reaching
- Ascending or descending ladders, stairs and ramps
- Performing cleaning duties while on ladders or other elevated platforms
- Ability to work in a hot and humid environment
- No allergies or sensitivities to cleaning chemicals or equipment
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NOTE: The position of kitchen steward is physically demanding. The successful applicant must be physically capable of standing/walking for the entirety of their shift excluding breaks, performing repetitive work, as well as lifting and carrying heavy loads.
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