Job summary
Our Talent Development team is seeking a Learning Design Manager to re-imagine the compliance space by creating engaging gamified and decision-based learning experiences. This individual contributor role located in Dalian, China, supports the Compliance Operations team as they keep customers, partners, and associates safe and ensure legal and regulatory compliance. Partnering with program managers and subject matter experts across multiple world-wide teams, candidates will develop learning and performance support solutions including: virtual and instructor-led training, videos, eLearning modules, simulations, learning games, and electronic performance support systems.
To be successful in this role, candidates will apply their knowledge of education sciences and theories to build custom learning and performance support solutions meeting the unique needs of the associates and programs. They will also implement evaluation protocols to measure the effectiveness of the solutions developed.
Please include your online portfolio and work samples in your application.


Key job responsibilities
• Lead the analysis, design, development, implementation, and evaluation of learning programs
• Ability to utilize and modify graphics for professional design appearance of learning solutions
• Conduct job task analysis and determine the best modality to transfer knowledge and build proficiency
• Identify gaps and recommend solutions to improve learner retention, optimize job performance, and promote compliance with Amazon policies and regulatory laws
• Develop e-learning modules, ILT facilitator and participant guides, reference materials, and other creative and learning assets
• Write and edit content according to style guidelines and standards
• Assist in development of standardized learning processes, procedures, and templates
• Develop and execute a learning evaluation strategy that measures business impact of knowledge and skill transfer
• Track and report on curriculum in the enterprise Learning Management System
• Continuously measure solution effectiveness and scalability of delivery modalities
• Develop multiple projects with minimal oversight, in a fast-paced ambiguous environment
• Ability to travel as needed


A day in the life
The selected candidate will be an innovative storyteller with proven technical acumen. Learning Business Partners will scope out learning solutions and you will creatively build them. In a day you could be going to a kick off meeting for one project to discuss scope to working with a Subject Matter Expert to design a compelling storyboard. Depending on projects you will even be developing a learning solution and sending it off for feedback. Some days you will even be implementing your final solution for learners to enjoy.

About the team
The Operations Risk Compliance Talent Development’s north star is to elevate employees by removing complexity and unlock expertise where it matters, when it matters. We recently restructured our organization to offer knowledge management, learning, and leadership development solutions designed to help our customers resolve business problems, build operational excellence, and enable employee success. Our team is seeking builders and innovators that will raise the bar on our solutions and develop an operational foundation that will allow us to scale solutions across teams internal and external to Amazon.