Manager - Deal Management (M2)

 

Our Mission is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams in order to ensure compliant execution.

 

Our Values (AWARE)

Be Agile

Willing to Challenge the Status Quo

Be Accountable

Respond with Sense of Urgency

Engage to Build Trust

 

Job Description\: 

• Manager, leads and supervises the teams in the contracting process for nonstandard and complex transactions.  Sets the overall direction for the team and is responsible for the successful execution of the contracting process, ensuring adherence with Oracle strategy as well as compliance with Oracle policies and procedures. Fosters a customer centric culture in our teams enhancing the customer/stakeholder’s experience Responsible for all people management related responsibilities and driving operational efficiencies

Responsibilities\:

• Planning and securing delivery
  1. Managing and supervision of drafting teams that process highly complex / nonstandard contracts or agreements across multiple line of business, countries.
  2. Need to have high level of operational excellence, improving performance and implementing change
  3. Managing escalation and keeping the communication channels opened with other stakeholders
  4. Metrics delivery and operations efficiency of the process & team.
  5. Ensure Quarterly Deal Reviews are scheduled regularly. Participate in discussions with teams, leverage learnings from sessions, track actions and drive improvements if any.
• Process Improvement
  1. Identify and implement process improvement initiatives to increase productivity and KPI’s thereby saving cost, adopting best practices by partnering with SSC’s and recommend process enhancements
• Building, Developing & coaching team
  1. Manage set of ICs & Ms to ensure delivery & development
  2. Mentor team to become competitive globally for newer projects and opportunities
  3. Understand training needs / solutions and implement these to improve team’s competencies and have a good succession plan
• Working globally, Building relationship and managing stakeholders
  1. Interact with multiple stakeholders, implementing standardized policies/procedures, aligning with different function and adding value to business
  2. Work closely with Sales, Business Development, Order Management, Legal, Revenue Recognition and other finance teams to solve business problems
• Quality assurance and improvement
  1. Ensure and improve quality standards
  2. Quality a way of life
• People Management

1. As a People management he/she needs to set balanced goals to optimize performance against organization goals and employees development. Formulate, Implement, Track career path Individual Development Plans of drafting teams. Regular one to ones with team members, huddles and team meetings.
2. Resource planning, recruitment of new hires, backfills and retention of strong talent
3. Conceptualize, design and plan training deliver to new recruits including VUE sessions.

 

Desired Competencies\:

• Change Agility -

1. Positively influences others to adapt when faced with changing business conditions
2. Quickly recognizes situations or conditions where change is needed

• Collaboration

1. Builds diverse and inclusive teams
2. Leverages others’ expertise and shares information and best practices to optimize work results

• Communicating for Impact

1. Customer Centric mindset and gains broad support and buy-in for initiatives from key stakeholders
2. Influences to change perceptions in a positive, creative and respectful way. Anticipates reactions and responds appropriately
3. Ensures that proposals or discussions while project managing deals are supported by strong logic, addressing all relevant factors
4. Builds stakeholder relationships to gain internal and external support and backing

• Competitive Edge

1. Anticipating  customer needs and applying best practices and creative solutions
2. Identifies and acts on opportunities for new and improved process and systems

• Leadership

1. Engages and values input from diverse groups
2. Delegates with clearly defined responsibility and authority

• Mastering Complexity

1. Develops and systematically evaluates alternative courses of action, identifies solutions and impact of alternatives.
2. Anticipates problems and obstacles before they arise and plans accordingly

• Performance Drive and Execution
  1. Regularly measures and monitors team’s progress, metrics against performance goals
  2. Knows when and how to make improvements and adjustments to ensure full achievement of goals.

 

Experience & Qualifications\:

• People Manager, experienced in Team management,
• Project managing skills of hosting and driving discussions with multiple stakeholders to achieve the desired outcome.
• Excellent written, verbal, interpersonal, and communication skills.
• Outstanding organizational and time management skills.
• Strong coaching skills
• Good leadership and decision making abilities.
• Experience in customer service related environments
• Prior experience in high tech industry preferred
• Graduates with BA/BS degree Law
• Over 8 years’ experience in Contracts management/Shared Service centers.
• Prior experience in high tech industry preferred

!|!Manages activities of contract administration team to ensure that contracts are prepared, negotiated and accepted in accordance with Corporate policies. Monitors contract and business terms to mitigate Oracle's risk. Manages a professional staff.

Responsible for the preparation, negotiation, acceptance, and management of commercial contracts; including licensing agreements. Reviews and approves all contractual documents, drafted by Field Contracts staff, for protection of Oracle's contractual posture, satisfaction of customer specifications, and adherence to company policy. Work with Legal throughout the negotiating and drafting process; to ensure all necessary approvals are received. Conduct periodic audits of Field Contract staffs executed engagement contracts for compliance with company policy and ensure adequate quality and technical proficiency.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Experience in drafting and negotiating complex commercial, federal, state and/or local government contracts. Strong written, verbal, and interpersonal skills. Knowledge of Oracle Contract Management process. BA/BS Paralegal Certification or equivalent years of professional experience.!|!