Amazon Private Brands Quality Management team is looking for a smart, energetic,  hard-working and creative member to join our team. The successful candidate will show excellent judgment and instincts in decision making and proactively and continually improve their level of knowledge about Amazon's business, its platform, and relevant technologies. This is an exciting and challenging position that provides quality support as a Subject Matter Expert in the Shenzhen Amazon office to ensure successful adherence with customer satisfaction and worldwide product and consumer safety requirements.  

The position is responsible for leading a QM team to  support Amazon's worldwide quality program focusing in the quality area. By supporting quality improvement approaches while creating innovative solutions that move at internet speed. This position will have an opportunity to apply SME level knowledge in new and exciting ways. We are looking for a talented SME Quality Manager Team Lead, who has direct experience with manufacturing operations, Manufacturer qualification, Inspections and Audits, testing and quality strategies to support our rapidly growing and evolving business. 

Key responsibilities
- Applying SME level knowledge of quality strategies and processes in multiple product categories by engagement with contract manufacturers and Original design manufacturer
- Develop best-in-class processes and systems, and drive continual improvement.
- Drive scalable business solutions which ensure customer satisfaction
- Communicate technical, quality, and process requirements to non-technical stakeholders
- Monitor and train vendors to improve quality and customer satisfaction performance
- Monitor and train 3rd party quality service providers to perform factory and product audits/inspections.

We are open to hiring candidates to work out of one of the following locations:

Shenzhen, CHN