MySQL is the world's most popular open source database software. Many of the world's largest organizations, including Facebook, Alcatel, The Associated Press, Suzuki and NASA rely on MySQL for their critical business applications.

As a member of the MySQL Renewal Sales Organization, you will be responsible for

• Driving maximum adoption and subscription utilization across your customer base to ultimately drive and book renewals.
• Engaging your assigned book of business – a set of subscription customers in a range of contract values and industries to facilitate and motivate the installation and utilization of the MySQL Enterprise solutions, as well as ensure customer awareness and understanding of applicable elements of the Support Portfolio.
• Renewing subscription contracts to preserve revenue from your book of business.
• Educating customers on business practices and any associated contractual implications.
• Working closely with your new business counterparts to identify and transfer expansion opportunities in your account base.
• Forecast accurately business targets and opportunities in assigned accounts.

Requirements of the role include:

• Strong communications skills required.
• Excellent customer service skills on phone and email as well as some face to face engagement.
• Works independently within defined policies and procedures.
• Strong attention to detail, organizational skills, and analytical skills.
• Preferred qualifications: 3-5 years relevant experience in customer service and/or sales, and BA/BS degree preferred.
• Requires ability to gain acceptance of others in challenging situations.
• Strong problem-solving skills.
• Demonstrated leadership skills.

Drive the renewal of Oracle's contracts to existing customers.

Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

2-5 years experience in sales or related area. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.