As a Network Development Engineer on the Network Operations team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management.  This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics.  This role will work closely to develop and support solutions for Oracle’s SaaS customers including supporting their private VPN connections.  Because our team is globally distributed, on-call shift coverage is generally specific to one shift/region, but we do ask for flexibility as occasional urgent needs arise.

 

Responsibilities:

·         Active monitoring of the production environment to proactively address issues that could affect Oracle’s services in partnership with the Oracle Global Operations Center. 

·         Develop methods to capture metrics that show service health.

·         Create and use pre-defined work instructions to safely deliver on change requests to the production environment. 

·         Plan and execute changes to the network as needed. 

·         Develop and maintain scripts and tools in Python or other languages to efficiently perform various changes to the network. 

·         Automate manual processes.

·         Participate in weekly on-call rotation, and occasionally on weekend coverage as a member of a globally distributed on-call team. 

·         Create Postmortems and documentation of corrective actions to prevent the reoccurrence of incidents. 

 

Requirements:

·         B.A/B.S. degree in Computer Science or related technical discipline

·         +4 years of professional experience

·         Hands on experience with load balancing such as F5-VE and other cloud based LBaaS

·         Hands on experience with DNS infrastructure such as BIND, GSLB, BIG-IP DNS

·         Hands on experience with Ansible, Chef, Terraform, Puppet or other automation tools

·         Hands on experience working with OCI, AWS, Azure or other major cloud providers

·         Hands on experience with Python scripting and unit testing

·         Experience with DevOps concepts and Agile software development practices

·         Great documentational skills and mindset of design and document first

Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet.

Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop milestones and deliverables. Will primarily use existing procedures and tools to develop and safely execute network change. However, may have to develop new procedures from time to time. Serve as technical lead for team projects. Contributes to the development of roadmap issues. Leads development of new runbooks and method of procedures. Mentors junior engineers. Participates in network solution and architecture design process. Responsibility for developing standalone features. Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software development projects for network automation. Supports network vendor software bug fixes. Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.

Bachelors degree in Computer Science preferred and at least 5 years of related experience. Experience working in a large ISP or cloud provider environment. Exposure to commodity Ethernet hardware (Broadcom/Mellanox), protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Experience with Internet peering and inter-domain networking. Experience with scripting or automation and datacenter design – Python preferred, but must demonstrate knowledge in a scripting or compiled language. Experience with high level software design/development. Experience with automation systems, framework design/use and deployment. Experience with network modeling and programing – YANG, OpenConfig, NETCONF. Knowledge of network security design, system performance characterization and testing. Knowledge of data flow and telemetry design, deployment and operation. Excellent judgment in influence for product roadmap direction, features, and priorities. Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. and demonstrate good judgment in selecting methods and techniques for obtaining solutions. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).