Operational Analyst

 

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE\:ORCL), please visit us at oracle.com.

 

Department

Oracle Manufacturing and Distribution is responsible for distribution of network and desktop hardware, software and marketing products to Oracle’s internal and external customers worldwide. M&D's mission is to continually deliver high-quality products, services and interactions, on time, to our customers

 

The Role

The Analyst will be responsible for monitoring and processing of daily hardware requests with accuracy in a timely manner. Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy. Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc., perform hardware setup and installation, deliver hardware to internal network sites, participate in projects as dictated by the business need.  Review and update procedures to ensure accuracy to meet business requirements. Keep lab, work area and warehouse clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.

Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity and processes.

Communicate to management team regularly operational status and provide strategic insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.

Perform transactions, maintain accurate system data, analyzing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management. Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals. Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

 What are you looking for in a candidate?

• BA/BS degree, typically graduate or equivalent with 0 – 2 year experience.
• Knowledge of desktop support / PC repair and hardware configuration a plus.
• Knowledge of Microsoft Office.
• Good computer and technical skills; quick to learn new tools applicable to the role.
• Excellent communication and interpersonal skills.
• Willingness to work in a dynamic, fast-paced environment.
• Strong customer services skills with the ability to maintain professionalism under pressure.
• Exhibits strong organizational skills, attention to detail and follow-through.
• Ability to lift, carry, push, or pull up to 50 lbs and drive company vehicles .

 

 

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

!|!Responsible for shipping, receiving, storing, and distributing materials, parts supplies, and equipment. Includes material planning and scheduling.

Responsible for planning, scheduling, and monitoring the movement of material through the production cycle to ensure availability for customer orders. Coordinates the manufacture of new products at approved suppliers. Creates purchase orders and resolves invoice issues. Continuous assessment of manufacturing processes to ensure cost effectiveness and efficiency. Meets with suppliers to ensure highest quality product deliveries within established lead times. Maintains accurate data for purchasing, bill of material, and inventory management. Verifies assembled products conform to defined specifications.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Typically graduate or equivalent with 0 - 2 year experience. B.S. degree. Strong attention to detail. Ability to multitask in a dynamic environment. Analytical skills and ability to meet deadlines. Strong written and verbal communication skills. Negotiation skills.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

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