In line with the relevant policy and requirements of the Government of the Kingdom of Saudi Arabia, preference will be given to Saudi nationals who apply for this role.

 

Who is Advanced Customer Services?

 First of all, the People. Advanced Customer Services has more than 4000 senior technical experts globally, most of them engineers. Each of them comes with a wealth of experience in Oracle technology. Most are in long-term engagements with their customers and thus gain a unique understanding of their platforms, requirements, and business needs.

Advanced Customer Services is a global organization, operating in 100+ countries for 20+ years, with a wealth of customers across all industries Thousands of customers around the globe rely on Advanced Customer Services for high performance and the efficient operation of their most critical business processes on Oracle environments.

Academics:

o   B.S (Computer Science) or equivalent preferred.

o   Other qualifications with adequate experience maybe considered.

o   PGDBM/MBA

Oracle Cloud Integration Developer

Job Description

Oracle's cutting-edge Integration Cloud products. The candidate will be expected to contribute to the architecture, design, and development of complex integration projects and to have strong development, technical, and communication skills. The candidate should also have an exposure to devops tools

As a member of the division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Responsibilities:

Develop, architect, design, and implement complex integration scenarios, including on-premise and SaaS integrations

Conduct workshops, product demos, and proof of concept demonstrations to senior management level client stakeholders to showcase Oracle Integration solutions.

Provide customers with high-quality solutions and lead the effort in process modelling, implementation, testing, training, and support.

Lead a team of integration developers in the delivery of complex work products using Oracle Integration Cloud (OIC), Oracle SOA Suite Cloud Service, Oracle BPM Suite, and other tools.

Assist client stakeholders as an Integration Subject Matter Expert and trusted advisor.

Assist in the design and implementation of Oracle Integration Cloud, VBCS, Observability, Process Cloud Service, Oracle SOA Suite 12c, and Oracle BPM 12c-based solutions.

Assist the Oracle Integration Cloud team in establishing standards, developing reusable components, and creating a strong collaborative environment.

Participate in development communities, attend workshops, and pursue relevant certifications to continuously develop professional and technical knowledge.

Using SOA concepts and best practises (including common patterns and frameworks), design and implement solutions.

Identify and escalate potential issues with solution design, packaged software, client resources, or anything else that may affect your ability to deliver on time.

Required abilities:

A minimum of ten years of hands-on experience delivering integration, SOA, or API-based solutions using any integration suite.

Experience developing at least one full life-cycle project using OIC, SOA, and API products is required.

Experience integrating SaaS applications such as Fusion HCM, Workday, Salesforce, and others.

Experience integrating on-premise application software such as Oracle E-Business Suite, Siebel, and others.

Experience with web services and XML technologies is required (WSDL, SOAP, API, REST, XML, XSD, XSLT, WSIL, WSRP, WS-Security)

Design patterns and architectural principles must be applied.

Capability to collaborate closely with customer subject matter experts in order to translate requirements into solution design

Strong understanding and experience with Service-Oriented Architecture (SOA) and RESTful services.

Comprehensive understanding of implementation methodologies and best practises.

Resolve complex customer issues by recommending and putting solutions in place

Advising and influencing customers on process/technology decisions

Excellent written and verbal communication skills are required.

Strong consulting skills required for professional collaboration with customer IT and business users.

Experience with Web Services and database interaction (Oracle, SQL Server, MySQL)

Knowledge of any cloud platform Oracle Cloud, Azure, AWS, and Google Cloud

Team management and delivery management

Must be proficient in at least two of Oracle's four broad areas of offerings: infrastructure, database, middleware, and analytics.

Infrastructure:

Experience in provisioning and maintaining environments in any Oracle cloud platform

Experience with Virtual Machine setup and migration

Working knowledge of Docker Containers and Orchestration

Working knowledge of Storage and Networking from a Cloud platform perspective

Middleware:

Experience with Cloud Middleware technologies like SOA Cloud Service.

Analytics:

Deep understanding and experience with Cloud Analytics solutions.

Database:

Deep understanding of Database Cloud offerings including backups, tuning, Disaster Recovery, and security.

Desired Skills:

Hands on experience in dev ops tools

Experience in developing end-to-end integration solutions is preferred.

Experience with OIC implementation (Oracle Integration Cloud Service)

Experience with ICS implementation (Integration Cloud Service)

Experience with PCS implementation (Process Cloud Service)

Experience with MFT CS implementation (Managed File Transfer Cloud Service)

Experience with SOA CS implementation (SOA Cloud Service)

Experience in implementing Oracle BPEL, OSB, and B2B

Implementation experience with Oracle Business Activity Monitoring (BAM)

Administration and tuning experience with Oracle WebLogic Server

Working knowledge of Agile methodology

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.