POSITION TITLE\:                 Oracle Financing (OFD) Field Sales Operations Representative – France, Switzerland and Eastern & Central Europe

POSITION LOCATION\:         Bucharest_RO, Utrecht_NL, or Reading_UK

 

REPORTS TO\:                        OFD Senior Operations Director - EMEA

 

DEPARTMENT DESCRIPTION\:  Oracle Financing provides financing, leasing and custom payment solutions to customer’s acquiring Oracle products and solutions from Oracle or an Oracle distribution partner.  Established in 1989, Oracle Financing has over 7,000 customers, provides coverage in over 45 countries and provides solutions to customers of all sizes. 

RESPONSIBILITIES\:  The OFD Field Sales Operations Representative (FOR) supports financing transactions in an assigned territory within a region.  The FOR is the primary customer and partner facing contact for sales operations support for financing transactions in their assigned territory.    

Oracle Financing Field Operations Responsibilities

·       Pre-Close Sales\:

o   Provide OFD Sales with deal management support including assistance with documentation, pricing, tax, and business practice questions and Approval Matrix approval requests.

o   Provide OFD Sales with deal management support on Multi Year CLOUD and CONSULTING structures.

o   Assist with Sales Financing Program (referral) transactions coordinating between OFD Sales, OFD F&RM, and the Funder to obtain/prepare the financing contracts, pricing, and negotiations.

o   Manage add-on hardware schedules and consulting takedowns.

·       Closed Deals\:

o   Work with OFD Sales in support of key customers to identify customer invoicing and other requirements to ensure successful “on-boarding” of the account and provide a high-level of customer service.

o   Work with Collections to ensure that OFD Customer or Partner is not incorrectly pursued for payment.

·       Partners

o   Work with Partners to communicate processes for closing and funding and obtain post-booking documentation and invoices required for funding.

·       Customer Service

o   Work with Customers, OFD Asset Management, OFD Sales and Funders to manage mid-term and end of term activity for software and hardware leases and term schedules

o   Work with Customers as activities arise during the term (tax questions, invoicing issues, support pass-through reductions, tax rate changes)

o   Work with OFD Sales, Customers, FRM, Funders and Oracle Migrations team to manage migrations of existing OFD Contracts and/or early payoff requests.

·       Other

o   Participate as a team member or project leader on Oracle Financing process improvement and technology projects.

o   Prepare management and metrics reports when requested.

 

 

 

Qualifications\:

·        BA/HBO degree in finance or business preferred.

·        Three to five years work experience in vendor financing and/or leasing operations, with in-depth knowledge of leasing/financing contracts a plus.

·        Knowledge of basic finance concepts (such as discounting cash flows, net present value, internal rate of return, etc) including intermediate Excel skills.

·        Ability to think analytically, problem solve and focus attention to detail.

·        Strong written and verbal communication skills, including fluent French and English.

·        Excellent customer service skills

·        Ability to work effectively under time critical deadlines

·        Ability to work independently and demonstrate strong decision making ability under pressure situations

!|!Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk.

As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent written, verbal, interpersonal, and analytical communication skills. Organized, detail oriented, and time management skills. Experience drafting and negotiating complex commercial, federal, state, and/or local government contracts. Ability to work effectively under time critical deadlines. Working knowledge of FAR/DFARS. Proficient in Email, MS Word and Excel. Knowledge of Oracle policies and procedures desired. 5 year experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience. Prior experience in high tech industry preferred.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).!|!