Oracle Support Renewal Advisor - Russian/Estonian
OracleRomania-bucharestUpdate time: March 9,2021
Job Description

Excellent communication skills in Russian, English and Estonian

Excellent writing and verbal skills in all of the following languages: Russian, English and Estonian

Energetic and dynamic team player with excellent verbal, written communication and negotiation skills

Sales affinity including competitiveness, customer care, win-win attitude

Sales affinity including competitiveness, customer care, win-win attitude

Ability to work in a high pressured, dynamic and challenging environment

Strong objection handling abilities

Proficient with Microsoft office suite

Excellent problem solving and results orientated skills

Constantly seek opportunities for self-development

Drive the renewal of Oracle's contracts to existing customers.

Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

2-5 years experience in sales or related area. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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