Partner Administration Support - External Staff Position
MicrosoftBelgradeUpdate time: August 20,2019
Job Description

This position is a contingent staff position and employed by an external agency in service for Microsoft.

 

What the role is about

Partner ecosystem is at the forefront of empowering company’s customers and One Commercial Partner (OCP) organization drives the transformation of this ecosystem to accelerate cloud growth for all partners and Microsoft.

As Partner Administration Support, you will be responsible for keeping updated and accurate backbone processes in order to ensure smooth support to OCP employees thus enabling their customer and partner centricity.

Responsibilities

Role specific responsibilities

  • Support compliance process: compliance is one of the most important priorities and it has to be executed on time with the highest level of urgency, dignity and accuracy. Your role in this process is to make sure, that all compliance processes (i.e. vetting, control execution) are executed on time and with high quality. It requires engagement in the preparation stage with obtaining documents and other relevant information in order that PDMs, PDMM and OCP Lead can perform compliance activities with partners. As well as any activities, that makes sure, that all relevant documents are uploaded and stored properly in compliance tools on time.
  • Support EOC related processes: this includes working with EMEA ROC center (EOC) and support LSP and disti PDMs with any inquiries related to smooth and on time execution of EOC processes (i.e. contractual, financial, supporting customer notification process, collecting different documents, etc.)
  • Act as central point of partner escalations and manage their process of resolutions within multiple internal teams.
  • Support Sales Excellence team with simple tool upload tasks.

 

Qualifications

We are looking for young, agile person, who is willing to step up, learn and grow. The most important skill that we are looking for is organizational capabilities, inventive approach as well as the feeling and sense for supporting others.

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