Payroll Operations Team Leader English
IBMKrakow Update time: November 6,2019
Job Description

Your Role and Responsibilities

What makes IBM BTO unique:
  • global communication: want to improve your language skills? We will invest in you!
  • flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
  • diversity: different nationalities united in one team
  • initiative: have ideas for improvements? We want to hear them!
Scope of duties:
  • oversee the payroll cycle, manage daily workload and team task allocation, particularly critical during payroll cycle
  • ensure that all payroll required activities are completed on time leading to a timely payroll payment – based on the payroll checklist
  • proactive anticipation and identification of payroll cycle issues/showstoppers
  • provide process SME support to team members to help handle payroll issues and their queries
  • prepare monthly checklist and manage update of checklist during the payroll cycle
  • intra month tracking of SL/KPI shortfalls
  • act as Point of Contact for Dublin Payroll Team for the respective pod and handle escalations in accordance with escalation matrix
  • contribute to new project definition by providing consultative input in subject matter expertise area
  • ensure team is trained on all process changes
  • participate in recruitment process for the payroll team member i.e. Interview candidates
  • manage team’s availability - holiday coverage, sickness back-up, payroll payment coverage etc.
  • provide feedback and appraisal to the team
General:
  • ensure IBM requirements compliance and audit readiness
  • approve vacation, overtime and time in lieu for the team
  • approve timesheets for the team
  • ensure team’s time is claimed accurately and timely

We guarantee you:
  • job contract
  • the opportunity to participate in training and language courses
  • an extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
  • an induction training that will allow you to smoothly transition into your new role

Introduction

As a Finance & Administration Business Associate you'll be a trusted business advisor. You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business.  You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

Required Technical and Professional Expertise

  • previous strong experience in Payroll operations (at least 2 years)
  • previous experience in operational team leading (at least 1 year)
  • high interpersonal and communication skills
  • excellent analytical skills - ability to process large amount of data from miscellaneous sources to support well informed decision
  • outstanding work organization, prioritization and ability to work under high time pressure to deliver to tight deadlines
  • ability to oversee, manage and motivate team for the achievement of defined goals
  • fluent command of English
  • ability to generate process improvement ideas
  • ability to cope with different situations, different requirements, uncertainty and pressure of time
  • good knowledge and practice in using MS Office, in particular MS Excel
  • accuracy and attention to details
  • attitude to view problems as issues to be solved rather than obstacles

Preferred Technical and Professional Experience

  • previous strong experience in Payroll operations (at least 2 years)
  • previous experience in operational team leading (at least 1 year)
  • high interpersonal and communication skills
  • excellent analytical skills - ability to process large amount of data from miscellaneous sources to support well informed decision
  • outstanding work organization, prioritization and ability to work under high time pressure to deliver to tight deadlines
  • ability to oversee, manage and motivate team for the achievement of defined goals
  • fluent command of English
  • ability to generate process improvement ideas
  • ability to cope with different situations, different requirements, uncertainty and pressure of time
  • good knowledge and practice in using MS Office, in particular MS Excel
  • accuracy and attention to details
  • attitude to view problems as issues to be solved rather than obstacles

Required Education

None

Preferred Education

None

Eligibility Requirements

N/a

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

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