Job Description

Oracle is seeking an experienced UX researcher with a strong understanding of qualitative methodologies to join our brand experience team. This individual will partner with UX/UI designers and marketers to design, execute, and synthesize research studies that will inform design and content decisions across Oracle.com. We have studios in the SF Bay Area, Seattle, and Guadalajara, Mexico. If you have a passion for influencing content strategy and user-centered experiences through research, we would love to hear from you.
 

 

Perks

• We have fantastic benefits, ranging from insurance (medical, dental, and vision) to 401k matching to an Employee Stock Purchase Program.
• We invest in our people using internal and external training, conferences, and books.
  
   

What you will do as a Principal UX Researcher at Oracle:

• Be part of a talented cross-functional UX/UI design team in both Guadalajara and the United States responsible for Oracle.com.
• Collaborate with design and marketing leaders to uncover generative and evaluative research opportunities that will inform UX improvements to Oracle.com.
• Design, execute, and synthesize research studies using a range of methodologies, including moderated and unmoderated usability testing, user interviews, tree testing, surveys, and heuristic evaluations.
• Direct vendors and agencies in research activities, from recruiting participants to conducting complete research projects.
• Partner with data analysts and use tools like Adobe Analytics to uncover quantitative data that can complement and round out research study insights.
• Leverage qualitative and quantitative data to communicate actionable insights and UX recommendations.
• Create a program/system for sharing collections of insights and their impact.
• Work within a larger brand experience team as a trusted partner and collaborator to educate teams on UX research best practices as well as best ways to leverage many types of user feedback.
   

 

You’re a great fit if you have at least some of these characteristics:

 

• User-centered
  • You naturally build on insights to continually paint a clearer picture of typical personas or archetypes.
  • You’re obsessed with understanding the entire user journey.
  • You’re skillful at utilizing data and insights to inform user-centered experiences.
     
• Strategic leader
  • You skillfully guide multifunctional teams and stakeholders to align research goals to business objectives. 
  • You intuitively know how to present insights in ways that inspire optimism and bias towards action.
  • You’re not afraid to take the lead in trying new research methodologies to answer the right research question.

 

• Cross-functional integrator
  • You thrive on collaboration and are always looking for partners to enrich your perspective when defining studies, insights, and UX recommendations.
  • You excel at qualitative research and have some experience with quantitative methodologies and enjoy integrating the two. 
  • You understand enough about UX/UI design to be a strong collaborator in defining strategies and approaches to designing experiences.

 

• Tech and business savvy
  • You understand how to integrate business goals into research plans and reports. 
  • You can quickly learn about disparate technology products and then use that knowledge to inform research decisions.

 

 

Preferred qualifications:

• 8+ years of professional experience in UX research
• Experience working on large enterprise websites
• Superior written, verbal, and visual communication skills
• Experience in UX design
• Experience with Adobe Analytics

Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development.

As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Typically seven years of software engineering or related experience needed.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.