Primary Purpose/Objectives

The Senior Product Manager / Product Manager drives delivery in an agile team by representing the customer and facilitating the creation of customer value. They work with the broad Product Team to understand the product vision and commercial goals. They organise the discovery of work for UX and Engineering, and then drive the delivery of the outcomes into Client’s hands.

The Product Manager, broader Product Team and UX work directly with customer to test value, user interface designs and gather feedback from new releases. The product owner is the voice of the customer to the software development team.

Finally, the Product Manager works with marketing, sales, client operations and customer support to represent the product and facilitate go to market.

• Work with product manager and the wider team to understand commercial goals and the roadmap that delivers to the goals.
• Build collaborative relationships with internal and external clients to understand their problems and communicate our solutions.
• Facilitate collaborative, iterative design of the solutions to client problems with UX and Engineering
• Develop a prioritized backlog of work with UX and Engineering
• Drive the agile cadences that deliver the measured outcomes to Clients. (e.g. discovery, backlog grooming, planning, retro, standup, deployment, showcases)
• Work with the wider sales, marketing, and Client support teams to gather feedback and deliver communication of new product solutions/outcomes.

• Maintain a strong culture and practice within the team
• Ensure effective integration and co-ordination between the Product, UX, Ops, Sales, Marketing, and Client operations teams

• Understand competitors’ products in terms of positioning, features and benefits, and account acquisition strategies

Key Relationships (Key positions or groups with whom the individual will interact to perform the key responsibilities of the position. Includes internal and external relationships, and is not restricted to direct reporting lines)

• Customers
• UX
• Product teams (other Product Owners, Developers and QA )
• Sales and Client Operations
• Marketing

Required Skills and Experience

• Considerable experience delivering web applications in the role of product owner/manager.
• Passion for building the right product and monitoring metrics to ensure impact has been delivered.
• Comfortable working in an agile technical team that deals with ambiguity every day.
• Ability to prioritize among competing opportunities, balance consumer needs with business priorities, and articulate the rationale behind decisions.
• Must be resourceful, self-motivated and able to be successful in a non-traditional entrepreneurial team-based environment
• Ability to travel globally to meet customers, colleagues and project stakeholders.
• Great facilitation skills that draw the most out of all participants and converge rapidly on an outcome!

Desirable\:

• Excellent organizational, analytical, written and oral presentation skills, and great interpersonal skills
• Knowledge of the construction sector and /or SAAS business
• B2B product management experience
• Experience working on a global project with teams across geographies and time zones
• Experience in the construction and operations industry would be beneficial

• Degree Level