About us 

Innovation starts with inclusion at Oracle NetSuite. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. An Oracle NetSuite career can span industries, roles, countries, and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Our common language is English, and you'll have plenty of opportunities to practice.

Oracle NetSuite is the world's best cloud-based, multi-tenant ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) service with unified financials, supply chain, order management, omnichannel e-commerce ... all in one platform! 

About the team

Are you interested in joining our ambitious CRM team? Our mission is to deliver intuitive, unified customer experience solutions for growing companies. We are a multinational team with members from around the world that includes world-class Developers, SW Engineers in Test, Technical Writers, User Experience Designers, Researchers and Product Managers. If this sounds like you, we hope to meet you!

 

Role summary

NetSuite is looking for a talented Product Manager to help evolve the Customer Relationship Management products within NetSuite. You will be at the forefront of one of the company’s key strategic initiatives, collaborating with teams across the globe to help our customers achieve their business goals.

 

 

Responsibilities

• Deeply understand customer needs and passionately represent the voice of the customer
• Understand, contribute to, and execute the CRM product strategy in the context of your team’s mission
• Collaborate with user experience designers, researchers and product architects to define great solutions for our customers following design thinking principles
• Collaborate with your team to manage and prioritize the product feature backlog by making smart, decisive tradeoffs using data-driven analysis and sound judgment
• Create epics and detailed user stories that clearly articulate desired product functionality
• Drive the execution of priorities with your scrum team in a timely manner
• Partner with the Outbound Product Manager to successfully roll out our products and ensure a great end-to-end customer experience
• Drive continual innovation within your product area, delivering the features necessary to compete in the global market

 

Requirements

• 2+ years of software product manager / product owner experience working in an Agile development environment with thorough understanding of PM skills, processes, and best practices, and ability to guide others

• Experience in CRM/Customer Experience/e-commerce domains is preferred
• Self-starter who demonstrates the ability to work in a global, cross-functional team environment, collaborating with groups of subject matter experts (SME’s)
• Problem-solver that understands how to plan and execute steps required to implement new ideas
• Must have a passion for building great products with great user experiences, and an innovative yet practical approach to designing and developing product
• Excellent (English) communication skills and the ability to clearly document product requirements / user stories
• Strong leadership and communication skills and the ability to clearly articulate product functionality and requirements
• Show strong ownership and clarity of decision making backed on data

 

We offer more than just a job

• Agile environment – Start-up culture backed by a strong enterprise
• English-speaking environment and international team
• Strong professionals around you that will help accelerate your growth
• High-impact learning culture: free access to online learning platform and regular in-house training sessions
• Competitive salary
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment
• Flexible working hours

Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

As a member of the product development division, you will define product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.

Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).