Full Time Registered Massage Therapist
Why Work at The Willow Stream Spa at Fairmont Empress?

• Meals provided each day by our Fairmont culinary team
• Reception, booking and billing all provided.
• Linen and oils provided
• Uniform and dry cleaning provided
• Hourly pay + Commission
• Gratuities accepted!
• Incredible Fairmont employee travel discounts!
• 50% off Q Bar and Q Restaurant
• Go to work everyday at National Geographic’s “Most Iconic Hotels in the World”.
• Indeed’s Top Employer of 2019
• One of 2019’s Best Places to Work in Canada
• Industry leading health benefits
• Pension and RRSP plans with employer contribution
• Ongoing training and education
• Working for an amazing team in an amazing organization!

Summary of Responsibilities
Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Perform massage while maintaining the clients comfort at all times
• Perform 30, 45, 60, 90 and 120 minute massages as required
• Ensure individualized guest service through acknowledging and responding to their needs and expectation
• Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• New graduates welcome!
• Certification from an accredited school of Massage required
• All professional licenses are to be current
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (includes but are not limited to)

• Frequent standing, bending and reaching throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, sitting
• Occasional ascending or descending ladders, stairs and ramps
• Frequent standing, bending and reaching throughout shift

Visa Requirements: Must be legally eligible to work in Canada

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.