ABOUT ORACLE

The digital age has unleashed limitless potential. Skyrocketing connections are forever transforming how we work, play and live. To thrive in this emerging world, businesses need to go beyond bolting on new digital tools.

At Oracle, we are changing the world by leading a digital transformation! We help our 400,000 customers in more than 145 countries to go beyond developing digital potential to using it to achieve, grow and compete; to think, act and be Business Digital.

• We do it by delivering innovative services that let them do more, know more and spend less.

• We integrate every layer of the technology stack to speed time to value, maximize performance and minimise cost.

• And, we commit to meeting the needs of our customers and ensuring their success through their journey.

Oracle's Customer Success organization enables our customers to achieve the highest business value and profit from their investment in Oracle Cloud.

DESCRIPTION

You want to change the world too, don’t you?

Join our Reporting and Operations team for Customer Success! We’re looking for a Reporting Analyst to join our Bucharest office!

As a Reporting Analyst, you will be part of the of a fast-paced, eager to grow, very ambitions and skillful International Reporting and Central Operations team (covering EMEA and JAPAC Regions) that helps Oracle`s SaaS Customer Success (CS) International Organization operate efficiently and effectively, while supporting the CS Leadership with data, trends, analysis and insights and enables data-driven decision-making!

Reporting analysts are data specialists who contribute to organizational improvement by gathering and analyzing data, preparing reports, and introducing process improvement througout the reporting process. They have analytical skill, in additional to a keen ability to determine specifications and standards for business reporting and maintaining data integrity.

RESPONSIBILITIES

• Creates, prepares, updates and delivers reports to stakeholders from the Customer Success organization by leveraging data from multiple sources and using various tools (Microsoft Excel, Business Intelligence tools, etc.). Reports will measure performance of processes and teams (either Business KPIs or Financial KPIs).

• Ensures accuracy and consistency of the reports. Identifies discrepancies or inconsistencies in data, suggests and / or implements fixes and improvements.

• Connects with stakeholders from Business Operations, Customer Success Business, Finance or HR to undertand reporting requirements.

• Designs, implements and improves reports to keep up with business requirements.

• Prepares both ad-hoc and reccurent reports.

• Shares best practices and methods related to Reporting with other team members.

• Analyzes data, identifies trends and insights and shares these trends with other stakeholders.

• Prepares management presentations.

REQUIRED SKILLS/EXPERIENCE

The Reporting Analyst will be an integral member of the Reporting and Central Operations team and the ideal candidate will have\:

• Proficient in using Microsoft Excel (Medium to Expert level) to report on data.

• Ability to manipulate data, create pivot tables, excel formulas, format data.

• Ability to operate and move data between production systems and across multiple platforms and to build user-friendly "front end" data summary.

• Ability to create comprehensive documentation for the reports.

• Very confortable in working with numbers. Very good analytical skills. Ability to share, receive, analyze information and interpret complex data.

• Minimum 3 years of experience in working with data / preparing reports / analytical background.

• Fluent English is a must (both writen and verbal).

• Very good attention to detail.

• Results driven, self-motivated individual with focus on goal achievement.

• Problem-solving\: Identifies and resolves problems in a timely manner; able to gather and analyze information skillfully; able to work on alternative solutions; works well in group problem solving situations.

• Adaptability\: adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.

• Initiative\: volunteers readily; undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.

• Dependability\: follows instructions, responds to management/leads direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

• Communication Skills\: Verbal / Nonverbal – Convey easily and quickly any message; speaks clearly and persuasively in positive or negative situations; responds well to questions

• Written\: Writes clearly and informatively; Presents numerical data effectively

• Presentation\: Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.

Sounds Like You? We Want To Hear From You! What’s In It For You? When You Grow, We Grow!

At Oracle, our success starts with people who make it happen – our employees. Therefore, Oracle is committed to providing you with the rewarding career development you’re seeking, but also with unmatched benefits that help you get the most out of your career and your life.

WHAT MAKES #ORACLETALENT? 

• A network of Talented and motivated colleagues striving to excellence.

• A stimulating environment where you create your own career path.

• Professional development, training, and tools that enable you to grow.

• Flexibility to balance your life and your career, and enjoy both to the fullest.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status or any other characteristic protected by law.