Manage and develop client relationships and projects.
 

Cerner Enviza ℠  leverages decades of life sciences expertise spanning commercial, real world, clinical and regulatory research and the broad range of Cerner provider networks and unique data sets to help accelerate the discovery, development and deployment of extraordinary insights and therapies to help transform healthcare and improve patients’ lives.

Cerner Enviza provides data-driven solutions and expertise that helps bring remarkable clarity to life science and healthcare’s most important decisions.

As a Client Lead, you will manage and develop the client relationship and also take on a lead role in project design, proposal writing, planning and research analysis work. You will plan and execute research projects with minimal supervision and act as first point of contact for the client on a project on day-to-day project execution.  Whilst leading and mentoring a project team, you will run projects with minimal senior supervision.

Key responsibilities include:
Proposal process:

• Proactively participate in brainstorming sessions with team
• Evaluate the client’s objectives and support the team in developing proposals for clients that address the “Central Question”
• Partner with Operations to obtain quotations
• Support in successful delivery of proposal and pitch

Project management:

• Deliver stakeholder / partner briefings and client weekly progress updates
• Lead regular communication with project team and partners
• Clarify and manage roles within project team
• Lead day-to-day execution of the study in the best and most cost-effective way
• Drive project scheduling and manage change effectively
• Create project related research materials including screeners, questionnaires, and discussion guides

Analysis / Reporting:

• Lead the team in developing analysis plan / storyboard including table specs, content analysis forms
• Analyse findings and generate insights and recommendations to meet client needs
• Responsible for timely, accurate and quality deliverables
• Lead client presentations with support from Project Directors

Development of Client relationships:

• Demonstrate good understanding of client business and market
• Maintain and nurture client relationships
• Manage delivery to client expectations

Leadership, team and people management:

• Provide on the job training for junior team members
• Take responsibility for their own learning and development
• Manage and assist team in developing account strategy
• Seek opportunities to share learning and coach/mentor team
• Ensure direct reports have objectives & development plans to support team goals and company strategy
• Assist in recruitment and development of staff in line with team and company needs

The ideal candidate should possess the following:

• At least 7 years healthcare market research / Pharma experience with market research agency
• Demonstrate in-depth knowledge of market research methodologies in order to develop the research solutions for clients
• Ability to convert data and insights to tell a meaningful story
• Confident client communication skills
• Strong project management experience
• Fluency in written and spoken English
• Confidently lead and guide project team / junior members

Basic Qualifications

• At least 6 years total combined related work experience and completed higher education, including:
  • At least 1 year licensed health care practice, clinical research, epidemiology and/or biostatistics work experience
  • At least 5 years additional work experience directly related to the duties of the job and/or completed higher education
• High School Diploma

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Perform other responsibilities as assigned
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Responsible for conducting applied research in scientific area of focus. Investigating applicable solutions through rigorous, protracted studies and ensuring that a quality, integrated solution is delivered in a timely manner, at budget, and to our client*s satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.

intermediate-level position who is responsible for applying scientific, clinical, and healthcare knowledge to provide solutions to customers. Apply best-in class research theories and methods to deliver an optimal solution build and implementation. As a member of team, exercises judgement within defined procedures to introduce innovative research collection and analysis methodologies on external customer engagements. Work involves using analytical skills sufficient to interpret data/ instructions and applying the relevant research techniques with some autonomy. Receives general instruction on new projects or assignments. Makes recommendations to enhance performance and research results. Possesses solid knowledge in reference to creating project and client related research materials.

Bachelors or Advanced degree in a discipline relevant to area of focus, plus 2 year related work experience. Minimum Qualifications: At least 5 years Total combined related work experience and completed higher education. Depending on the job there may be additional minimum requirements and/or preferred qualifications