Role:  Sales Operations Analyst – Asia Pacific and Japan (JAPAC) – Hong Kong based

Summary:

As a member of the Global Sales Operations team, the Sales Operations Analyst will be responsible for supporting the sales team on a daily basis to ensure compliance with organizational standards and protocols.

The main responsibility will be to support JAPAC Sales team whilst being part of the NetSuite Global Sales Operations team.

The successful candidate should be very detail-oriented, autonomous and a self-starter as well as have excellent communication skills, and demonstrate exceptional organizational and multitasking abilities. A good command of English will be necessary to be successful in this role.

Responsibilities:

The Analyst in this role will support the following activities, along with ad hoc projects:

·        Provide Sales Policy guidance to sales team.

·        Assist with quotes and orders for complex deals.

·        Provide reports and analysis to sales management (pipeline reporting, lead reporting, forecast etc…).

·        Review and edit sales contracts and NDA’s, within defined guidelines.

·        Manage Deal Registration process, including reviewing documents, approvals levels, sales team contributions, product mix.

·        Supports NetSuite Dashboards and our sales analytics tools.

·        Provide month/quarter/year end support to ensure deals are booked.

·        Collaborate with other business partners and departments such as Finance, Contract Management, Marketing & Product Management.

 

Qualifications/Skills:

• 3-5+ years of experience supporting sales, preferably in the software industry.

•  A good command of English and fluent Cantonese is a must (Mandarin a plus)
• Good understanding of revenue recognition for software companies as well as recurring revenue. 
•  Strong attention to detail, quality, and accuracy.
•   Proactive in problem solving with high level of critical thinking skills.
•   Enjoy working in an intense Sales environment with challenging priorities.
•  Excellent interpersonal communication skills, both written and verbal with the ability to build strong professional relationships at all levels.
•  Proficiency using all Windows packages (specifically Excel).
•  Background in technology and cloud-based software preferred. 
•   Existing NetSuite product knowledge and hands on product experience a plus.

Performs budgeting, planning, and analysis activities for sales operations.

Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Performs regular variance analysis for expenses and budgets. Evaluates pricing structures to ensure fit with company objectives. Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses. May develop sales quote tools.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years relevant work experience. BS/BA preferred.