This role would be ideally suited to someone who has a comprehensive understanding of Enterprise Resource Planning (ERP) Applications, complemented by a passion to teach and inspire our NetSuite Partner Community!    You should be very comfortable with being able to explain the core business processes of any ERP system and be able to articulate the benefits that it brings to our customers. Experience in implementing an ERP application or working in a presales/solution consulting role with ERP will be prioritised over everything else. 

In our SuiteLife Partner Program, we are keen to ensure that our EMEA Partners are provided with the best training that we can provide and the selected candidate will play a key role in delivering this training.   You will be expected to work within a team that is responsible for “onboarding” our new SuiteLife Partners in EMEA through these training classes.   This training is delivered to NetSuite Partners both remotely (via Zoom) and in a classroom setting, to help Partners with their Sales and Presales skills, as well as NetSuite implementation best practices. Classes are typically 4 to 5 days in duration with up to twenty Partner delegates in attendance.

The suitable candidate should be comfortable at educating our Partners on everything from differentiation and positioning in a sales context, to coaching Partners on ERP demo’ scripts and demo’ best practices (in a presales context) to explaining data migration or an implementation plan for project delivery teams.   So clearly the scope is broad but it is a very enjoyable role for someone who is up for a challenge and wants to diversify their career from perhaps, ERP implementation, Project Management or Presales roles.

The position also involves enabling our Partners through Webinars or through discrete workshops at our Partners' offices and these typically focus on various technical aspects of deploying NetSuite.

As well as a strong knowledge of Enterprise Resource Planning (and ideally NetSuite knowledge), evidence of teaching or facilitation experience would be very welcome.   Given the diversity of the role, we will ensure a comprehensive onboarding plan is put in place for the selected candidate.  There will be a lot of support provided to "learn on the job" with time significant time set aside for personal development.  

Fluent English is mandatory for the role while additional languages are also very valuable. 

Responsible for delivering training on Oracle methodologies or product/solutions to sales and sales consulting personnel. Ensures successful delivery of training engagements with a high level of satisfaction. Provides sales or Oracle domain expertise in one or more skills or solution areas. Work with Sales, Product Marketing, Product Development and other counterparts to facilitate training content development and delivery. Become the knowledge expert on areas of delivery.

Facilitate meeting or exceeding customer satisfaction targets by delivering quality training in classroom environments and or over the Web. Maintain deep knowledge and skill level while demonstrating expertise for all designated topics, plus additional, complementary topics and/or best practices. Articulate at a granular level a respective concept or solution*s vision, capabilities, business value during offerings to both sales and sales consulting audiences. Consult/work with Subject Matter Experts, Sales Performance Designers, etc., in order to deliver the material in an effective and engaging way. Provide analysis and feedback on training events to program teams or management regarding training results. Meet or exceed utilization expectations. Successfully manage the training environment while reporting and resolving issues. Act as subject-matter expert when called upon for curriculum development. Provide mentoring, certification of other instructors and related leadership tasks.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recognized as a subject-matter expert within Oracle. Excellent presentation, communication and writing skills. Ability to multi-task and superior time-management skills. Ability to handle diverse groups of employees, including an international audience. Ability to establish credibility and create confidence quickly and easily. Excellent organization and prioritization skills with a strong attention to detail and ability to meet deadlines. Maintain high student satisfaction scores on post-class surveys. Instructor certification in 3 or more different Oracle products/skill courses. Teaches in special situations such as custom courses for specific audiences (Oracle Direct versus Global Business Unit versus Alliances & Channels. Possesses broad industry knowledge. Business travel of up to 75 percent annually may be expected of this position. Typically at least 8 years of experience with 7 years of sales or sales consulting experience, 4 years of experience teaching at Oracle or another company. Bachelors degree or equivalent experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).