We are looking for a Senior Cloud Infrastructure Engineer who can:

• Understand customer technical and business requirements
• Design and develop a proposed architecture mapping to cloud services
• Help customers understand current vs OCI cloud economics
• Help customers understand the value of OCI vs current state
• Develop the functional requirements for prototypes, demonstration solutions, and customer cloud migrations of applications
• Support the development, testing, and demonstration of developed prototypes and application migrations
• Develop a deep expertise in the Oracle Cloud technology offerings as well as broad know-how around how applications and services are constructed using the Oracle Cloud platform
• Help lead and generate excitement and usage of Oracle Cloud services across social media
• Help develop technical content and collateral including demos, blog posts, technical videos, and white papers
• Evangelize: help small, medium, and high growth companies leverage the cloud to boost their success

 

Requirements

• BS/MS in Computer Science or related technical field or equivalent practical experience
• Minimum 5-8 years' experience in Oracle Exadata as a DBA/Consultant/Support Engineer. Senior candidates with more relevant experience may be considered for the principal role
• Ability to automate tasks using Java, Python, Perl, bash, and Selenium
• Strong knowledge of Oracle database, Storage, and Linux fundamentals
• Knowledge of network fundamentals such as VCN, Ethernet, RoCE, TCP/IP, routing, DHCP etc
• Experience automating management of Linux based infrastructure

 

Preferred Qualifications

• Cloud services management, monitoring, troubleshooting and debugging experience
• Experience with build automation, continuous integration, or continuous deployment tools
• Experience with containerization technologies and modern tools such as Docker, Github, Jira, Swagger, Teamcity, and Bitbucket
• Experience with Virtualization Infrastructures such as KVM and Xen
• Working experience with ZDLRA, Backup/Recovery and RMAN

 

A successful candidate will have

• Experience with Exadata Implementations
• Oracle Exadata Cloud Services & ExaCC Administration
• In depth knowledge of ASM architecture
• In depth knowledge of RAC architecture
• Experience with clustering technologies from different vendors
• Thorough understanding of the Oracle database features
• Extensive hands on interaction with large Database management systems
• Good understanding of Support tools and Oracle diagnostics a plus
• Good knowledge on Unix, Linux and/or Windows operating systems
• Good hardware debugging skills

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.