Responsible for designing, developing, and maintaining user enablement video training content for Oracle life sciences applications. Collaborate with multiple internal stakeholders to research and design our next generation of user enablement technology and implement new embedded video delivery mechanisms that improve how training is delivered to our customers. Work with development teams to implement user enablement content both in-product and via various publishing platforms.

Create a variety of user enablement content for your assigned products, which may include 'How To' training courses and videos, certification exams, and 'Product Tour' videos, following user enablement development processes, templates, and standards using various tools and systems. Perform job task analyses and create user enablement storyboards to identify and review common user workflows to be addressed through user enablment. Recognize problems with and recommend enhancements for user enablement for group, team, and department and share with management. Respond to queries on help forums or mailing lists, and act as Subject Matter Expert (SME) for assigned products. Participate in internal tasks forces related to user enablement and other technical matters. Participate in discussions at user enablement and product team meetings. Ensure best practices for usability of user enablement by involving SMEs and customers in user needs analysis. Develop and review certification exam items. 

Follow a prescribed learning plan and/or stakeholder interviews to gain a thorough understanding of the product's technical details and functionality. Job duties are varied and complex utilizing independent judgment. Demonstrate functional knowledge of Windows and Linux or UNIX. Demonstrate the following skills: eLearning curriculum development, audio file editing, video file editing, and video publishing. Possess a degree, certificate, or relevant industry experience. Suggested majors include English, visual communications, instructional design, software engineering, or computer science. Minimum of 5+ years of user enablement development or relevant experience. Experience with Adobe Creative Cloud applications highly desired. Creative/visual design capabilities also highly desired.
 

Responsible for designing, developing, and maintaining user assistance and training documentation for Oracle applications. Collaborate with multiple internal stakeholders to design our next generation of user assistance technology and implementing new embedded help delivery mechanisms that improve how technical information is delivered to our customers. Work with development teams to implement code for new user assistance mechanisms.

Create a variety of user assistance for your assigned product, which may include training courses, certification exams, documentation, tutorials, videos, embedded help in UI, sample code, eBooks, infographics following user assistance development processes, templates, and standards using various tools and systems. Perform job task analyses and create user assistance design documents to identify common user tasks to be addressed through user assistance. Collaborate with internal stakeholders to develop user assistance vision documents which will include the product use cases, common tasks, and user personas. Recognize problems with and recommend enhancements for user assistance for group, team, and department and share with management. Develop hands-on training course labs on a virtualization platform, Create lab modules that include scripts, plus other files needed for successful completion of the labs in creating training courses. Participate in the validation testing of these labs to ensure delivery of a repeatable and predictable hands-on lab environment. Respond to queries on help forums or mailing lists, and act as Subject Matter Expert (SME) for assigned products. Participate in internal tasks forces related to user assistance and other technical matters. Participate in discussions at user assistance and feature team meetings. Ensure best practices for usability of user assistance by involving SMEs and customers in user needs analysis. Develop and review certification exam items. Organize and teach course pilots and deliver train-the-trainer events to prepare instructors to teach the course.

Follow a prescribed learning plan to gain a thorough understanding of the product's technical details and functionality. Job duties are varied and complex utilizing independent judgment. Demonstrate functional knowledge of Windows and Linux or UNIX. Demonstrate understanding of four of the following technologies: XML, XHTML, XSL, DITA, CSS, DOM, RDBMS, CGI, PHP, REST, Java servlets, or XML schemas for user assistance types, and information and learning architecture. Possess a degree, certificate, or relevant industry experience. Suggested majors include English, technical writing, communications, instructional design, software engineering, or computer science. Minimum of 5+ years of user assistance development or relevant experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).