SENIOR MANAGER – DEAL MANAGEMENT (M3)

Our Mission is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams in order to ensure compliant execution.

Our Values (AWARE)

Be Agile

Willing to Challenge the Status Quo

Be Accountable

Respond with Sense of Urgency

Engage to Build Trust

 

Job Description\:

• Senior Manager, leads and supervises Managers and teams in the contracting process for nonstandard and complex transactions.  Sets the overall direction for the team and is responsible for the successful execution of the contracting process, ensuring adherence with Oracle strategy as well as compliance with Oracle policies and procedures. Fosters a customer centric culture in our teams enhancing the customer/stakeholder’s experience Responsible for all people management related responsibilities and driving operational efficiencies

 

Responsibilities\: 

• Planning and securing delivery
  • Managing and supervision of drafting process which involve highly complex / nonstandard contracts or agreements across multiple line of business, countries.
  • Need to have high level of operational excellence, improving performance and implementing change
  • Managing escalation and keeping the communication channels opened with other stakeholders
  • Metrics delivery and operations efficiency of the process & team.
  • Ensure Quarterly Deal Reviews are scheduled regularly. Participate in discussions with teams, leverage learnings from sessions, track actions and drive improvements if any.
• Process Improvement
  • Identify and implement process improvement initiatives to increase productivity and KPI’s thereby saving cost, adopting best practices by partnering with SSC’s and recommend process enhancements
• Building, Developing & coaching team
  • Manage set of ICs & Ms to ensure delivery & development
  • Mentor team to become competitive globally for newer projects and opportunities
  • Understand training needs / solutions and implement these to improve team’s competencies and have a good succession plan
• Working globally, Building relationship and managing stakeholders
  • Interact with multiple stakeholders, implementing standardized policies/procedures, aligning with different function and adding value to business
  • Work closely with Sales, Business Development, Order Management, Legal, Revenue Recognition and other finance teams to solve business problems
• Quality assurance and improvement

• Ensure and improve quality standards
• Quality a way of life

• People Management

• As a People management he/she needs to set balanced goals to optimize performance against organization goals and employees development. Formulate, Implement, Track career path Individual Development Plans of drafting teams. Regular one to ones with team members, huddles and team meetings.
• Resource planning, recruitment of new hires, backfills and retention of strong talent
• Conceptualize, design and plan training deliver to new recruits including VUE sessions.

 

Desired Competencies\:

• Change Agility -

1. Secures commitments for change initiatives and addresses any concerns
2. Handles high levels of ambiguity effectively.

• Collaboration

1. Actively builds connections and partnerships across organizational, cultural and global boundaries
2. Leverages others expertise and shares information and best practices to optimize results

• Communicating for Impact

1. Presents and articulates complex concepts and ideas in a persuasive and easy to understand manner
2. Influences to change perceptions in a positive, creative and respectful way. Anticipates reactions and responds appropriately

• Competitive Edge

1. Anticipating  customer needs and applying best practices and creative solutions
2. Uses insight gained across organizational boundaries to inform future practices and increase synergies
3. Creates an environment that encourages innovation and risk-taking

• Leadership

1. Motivates and inspires others to align their actions with the larger organizational goals
2. Delegates with clearly defined responsibility and authority

• Mastering Complexity

1. Generates insights or creative solutions to complex problems
2. Provides balanced judgement and demonstrates problem solving skills in ambiguous situations

• Performance Drive and Execution

1. Develops and executes operational plans that deliver business results
2. Regularly measures and monitors team’s progress, metrics against performance goals and creates contingency plans if required 

 

Experience & Qualifications\:

• People Manager, experienced in inspiring and managing teams,.
• Project managing skills of hosting and driving discussions with multiple stakeholders to achieve the desired outcome.
• Excellent written, verbal, interpersonal, and communication skills.
• Experience with working in a multicultural environment interacting with multiple countries and or lines of business
• Outstanding organizational and time management skills.
• Strong coaching and mentoring skills
• Good leadership and decision making abilities.
• Experience in customer service related environments
• Over 8 years’ experience in Contracts management/Shared Service centers.
• Prior experience in high tech industry preferred
• Graduates with BA/BS degree Law

!|!Manages activities of contract administration team to ensure that contracts are prepared, negotiated and accepted in accordance with Corporate policies. Monitors contract and business terms to mitigate Oracle's risk. Manages a professional staff.

Responsible for the preparation, negotiation, acceptance, and management of commercial contracts; including licensing agreements. Reviews and approves all contractual documents, drafted by Field Contracts staff, for protection of Oracle's contractual posture, satisfaction of customer specifications, and adherence to company policy. Work with Legal throughout the negotiating and drafting process; to ensure all necessary approvals are received. Conduct periodic audits of Field Contract staffs executed engagement contracts for compliance with company policy and ensure adequate quality and technical proficiency.

Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate business needs. Demonstrated leadership and people management skills. Strong written, verbal, and interpersonal skills. Experience in drafting and negotiating complex commercial, federal, state and/or local government contracts. Strong written, verbal, and interpersonal skills. Knowledge of Oracle Contract Management process. BA/BS Paralegal Certification or equivalent years of professional experience.!|!