Amazon is looking for a smart and ambitious Senior Mass Account Engagement Manager to join CN Global Selling team based in Shanghai. The objective of the Senior Mass Account Engagement Manager is to engage with small and medium size sellers and support their business growth through program driven management mechanism. Engaging sellers on Amazon's third party marketplace, which now accounts for more than 40% of all unit sales on Amazon websites globally. This candidate will partner with existing sellers, marketing team to grow sellers’ businesses on Amazon established marketplaces, including analyzing traffic and sales data to identify opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality.

Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.




Key job responsibilities
Roles & Responsibilities:
- Help mass Sellers identify business opportunities and support them to grow their revenue and profit through 1: Many communication channels.
- Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.
- Generate high quality Seller insight and make influence to product team and key stakeholders to make Seller’s life easier.
- Use scalable way to engage with Sellers and drive their business and analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements.
- Define the territory, opportunities and goals (Input/Output) within the portfolio of accounts.
- Identify key business opportunities for the territory and manage toward a growth plan.
- Implement account engagement best practices and SOPs into the business development framework.
- Keep fine-tune working process, improve team productivity and efficiency. Show super strong competency in delivering result, bias for actions, invent and simplify, dive deep, ownership, earn trust and customer obsession

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN