As a Network Development Engineer on the Network Operations team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management.  This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics.  This role will work closely to develop and support solutions for Oracle’s SaaS customers including supporting their private VPN connections.  Because our team is globally distributed, on-call shift coverage is generally specific to one shift/region, but we do ask for flexibility as occasional urgent needs arise.

 

Responsibilities:

·         Active monitoring of the production environment to proactively address issues that could affect Oracle’s services in partnership with the Oracle Global Operations Center. 

·         Develop methods to capture metrics that show service health.

·         Create and use pre-defined work instructions to safely deliver on change requests to the production environment. 

·         Plan and execute changes to the network as needed. 

·         Develop and maintain scripts and tools in Python or other languages to efficiently perform various changes to the network. 

·         Automate manual processes.

·         Participate in weekly on-call rotation, and occasionally on weekend coverage as a member of a globally distributed on-call team. 

·         Create Postmortems and documentation of corrective actions to prevent the reoccurrence of incidents. 

 

Requirements:

·         B.A/B.S. degree in Computer Science or related technical discipline

·         +4 years of professional experience

·         Hands on experience with load balancing such as F5-VE and other cloud based LBaaS

·         Hands on experience with DNS infrastructure such as BIND, GSLB, BIG-IP DNS

·         Hands on experience with Ansible, Chef, Terraform, Puppet or other automation tools

·         Hands on experience working with OCI, AWS, Azure or other major cloud providers

·         Hands on experience with Python scripting and unit testing

·         Experience with DevOps concepts and Agile software development practices

·         Great documentational skills and mindset of design and document first

Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet.

Lead network lifecycle management programs by defining high-level objectives and delivery procedures. Organizes project technical milestones & supporting tasks. May work as project technical lead, coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP). May serve as technical SME in cross-functional activities. Has technical responsibility for moderately complex project(s), including project requirements, specifications (where applicable), and documentation. Responsible for decomposing high-level architectures into detailed designs. May lead multiple engineers in developing network solutions consisting of multiple modules with complex interactions; Work with supporting service teams to ensure solutions are properly supported by monitoring and automation systems. Serves at Tier2 or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and delivery projects. Comprehensive understanding of the software development lifecycle. Provides a broad set of guidance to technical and senior technical members of staff. Interprets input from leaders (technical and managers) and provides focused development to junior member. Able to carry out technical coaching sessions, and helps junior members develop skills. Collaborates with vendor engineering and account manager to address current business or operational issues. Participates in the development of RFQ/RFPs. May lead the adoption of new vendor hardware. Active communication with product teams. Responsible to drive technology to meet product and service requirements. Participate in coordinated communication with product teams, networking leadership, and PMO to help assess gaps, solutions and needs.

Bachelors degree in Computer Science preferred and at least 8 years of related experience. Experience working in a large ISP or cloud provider environment. Exposure to commodity Ethernet hardware (Broadcom/Mellanox), protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Experience with Internet peering and inter-domain networking. Experience with scripting or automation and datacenter design – Python preferred, but must demonstrate knowledge in a scripting or compiled language. Experience with high level software design/development. Experience with automation systems, framework design/use and deployment. Experience with network modeling and programing – YANG, OpenConfig, NETCONF. Knowledge of network security design, system performance characterization and testing. Knowledge of data flow and telemetry design, deployment and operation. Excellent judgment in influence for product roadmap direction, features, and priorities. Leading individual contributor and a team member that provides direction and mentoring to others. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).