Job summary
The position is responsible for supporting Amazon’s worldwide quality program. We are looking for a talented expert of Quality & Product Development who has direct experience with consumer product quality requirements & new product introduction to support our rapidly growing and evolving business.

Key responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as relevant safety and regulatory requirements world wide
• Implement and apply Amazon.com quality systems throughout the product life cycle
• Plan quality activities and resources ahead based on product development roadmap
• Facilitate Advanced Product Quality Planning as a framework and decision logic to define the development depth, resources, budget, and SLAs required to deliver the right product to our customers
• Drive the implementation and accuracy of Quality Metric Trend Detection and implement preventive measures in upstream product development activities
• Plan and supervise Product Benchmark testing for establishing product specifications and performance achievement criteria
• Develop usability questionnaires and support the set-up and guidance of Usability Test panels
• Continuously refine test methods and protocols with 3rd party testing agencies
• Monitor performance of 3rd party testing agencies
• Provide full visibility to internal stakeholders
• Develop best-in-class processes and systems, and drive continual improvement
• Drive scalable business solutions on product development and quality monitoring processes

Work pro-actively with all stakeholders worldwide for product development, quality improvement, and regulatory compliance