Your Role and Responsibilities

Software License Compliance is the process of ensuring that our customers comply with the terms of IBM’s software license agreements.  As a compliance manager for this process, you are responsible for leading complex negotiations to closure with senior customer management.  Possession of a clear understanding of IBM’s software licensing models and contract terms is also key. You must equally be able to provide leadership and co-ordination of the extended IBM sales team, working within internal IBM Matrix: Client teams, software sales representatives, legal, accounting, and pricing to advance settlements, to deliver positive customer experience and IBM revenue recognition within IBM’s business conduct guidelines and controls.
 
Responsibilities:

• Conduct software license reviews on customers, with the help of our auditor partners
• Manage end-to-end lifecycle of the report generation process with auditor partners
• Reviewing audit report with auditors and customers and finalize license position
• Directly negotiate with customer senior management (often C-level) to achieve  speedy and effective agreement and closure of reported license exposures
• Manage & mediate customer dispute
• Deliver license review KPIs
• Work with the IBM client sales teams to line up reviews as part of territory planning exercise
• Managing relationships with independent auditors
• Manage, report and deliver on a forecast pipeline

 
Required

• Bachelor's Degree or equivalent
• At least 8 years experience in Sales management and engagement, or,
• At least 8 years experience in IT solutions project delivery and project management
• At least 5 years experience in Sales negotiations
• At least 5 years experience in Sales management disciplines
• At least 5 years experience in applying and aligning to a company’s Mission/Vision/Strategy
• Good command in written and spoken English is a must
• Additional language capabilities – Bahasa / Mandarin is an added advantage

asean5cloud
 

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Required Technical and Professional Expertise

• At least 8 years experience in Sales management and engagement, or,
• At least 8 years experience in IT solutions project delivery and project management
• At least 5 years experience in Sales negotiations
• At least 5 years experience in Sales management disciplines

Preferred Technical and Professional Experience

N/A

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

Eligibility Requirements

N/A

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.