Spa Attendant 

Luxury and tranquility in an authentic setting await our guests at the Willow Stream Spa at the Fairmont Empress. As a Spa Attendant, your attention to detail and commitment to service will ensure our guests have a relaxing and rejuvenating experience they'll never forget. 

This position is Part-time. We are hiring two Spa Attendants to start as soon as possible.

Why Work at The Fairmont Empress?

Located on Victoria’s picturesque Inner Harbour, The Fairmont Empress is a National Historic Site and one of National Geographic’s “Most Iconic Hotels in the World”. Fairmont Hotels & Resorts is known for its extraordinary reputation. Named Indeed’s Top Employer and one of 2019’s Best Places to Work in Canada by Glassdoor, Fairmont offers industry leading pay rates, incredible food & beverage and hotel discounts, recognition and reward programs, comprehensive benefits and retirement savings plans. With employer provided training, education and mentoring, a job with Fairmont could you be your launching pad to advance your career in hospitality. Join our team of passionate hospitality professionals and experience for yourself what it’s like to work in Canada’s Castle on the Coast.

Summary of Responsibilities:

• Consistently offer professional, friendly and engaging service
• Assist in the operation of all spa departments and to have knowledge of all Spa treatments
• Maintain linen inventory to and from laundry on a scheduled basis
• Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc
• Prepare rooms for treatments according to specified guideline
• Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies
• Maintain locker rooms in a tidy manner and ensure all amenities are stocked
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications:

• Previous Spa or Hospitality experience preferred
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous Spa or Hospitality experience preferred

Physical Aspects of Position (includes but are not limited to): 

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Frequent bending, kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
• Frequent standing and walking throughout shift

Visa Requirements: Must be legally entitled to work in Canada.
 
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.