The challenge

This role will directly drive renewal customer engagement on his/her pre-defined enterprise accounts whose subscription term will be due. The role will closely work with enterprise renewal sales, local partners to carry out necessary license review, auditing, etc. to achieve his/her assigned individual renewal rate target. This position will primarily focus on the renewal of enterprise accounts across China.

The ideal candidate needs to possess 5-7 years’ experience in a similar license compliance role, gained at another vendor or partner. Experience preferably gained performing license reviews, audit and anti-piracy work in a similar software company.

What you’ll do

• Engage closely renewal sales team and partners to define the focused territory accounts which will be driven by Adobe’s software compliance efforts.
• Actively approach the accounts with a combination of negotiations, customer visits, joint efforts, and software asset management exercises. Managing the customer license review through the whole renewal process and ensuring the customer successfully renew on time or true-up what they actually deploy beyond the license they owned.
• Support renewal sales/AE in driving the customer’s license acquisition among potential upsell area.
• Responsible for attaining the assigned individual and regional renewal target.

What you need to succeed

• Must possess strong account management & sharp negotiation skill. Excellent oral, written communication expertise required
• Solid expertise of intellectual property knowledge, software licensing hands-on know-how.
• Experienced in collaborating with multiple functional teams including sales/solution consulting, partners, etc.
• Ability to thrive under pressure.
• Ability to adapt style to the audience
• College diploma/above or equivalent experience, English proficiency is a plus.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists . You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age , sexual orientation, gender identity, disability or veteran status.