Job summary
At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds.
This is your chance to make history.
Join our HR team for our regional Shared Services Hub located in Beijing. We are looking for HR Administrator to join our growing Shared Services Centre. Reporting into an HR Shared Services Team Lead, role holders will provide HR Administration Services and support to our employees. This role demands both a high level of accuracy and systems ability and also the ability to communicate effectively in written and verbally.


 Input, update and maintain candidate related data in a timely manner with a strong eye-for-detail.
 Own complex cases, coordinate with upstream and downstream teams as necessary to deliver quality results.
 Work closely with global process stakeholders to improve efficiency and effectiveness of the processes. Ensure necessary steps are taken to prevent defects while working on process enhancements.
 Maintain, manage and regularly audit all digital & physical personnel files.
 Partner with diverse HR teams, provide support and process transactions to deliver a top-notch day one experience to new hires.
 Take ownership to communicate effectively with high degree of customer focus to explain and resolve queries and concerns. This could be via email, phone and chat/instant messaging.
 Carry out audits and checks on data changes to ensure accuracy and adhere to strict confidentiality standards.
 Identify bottlenecks, perform root cause analysis and trouble shoot issues.
 Ensure service level commitments and quality standards are met.
 Support and train new hires, involve in audits and reviews of others work.