Job summary
Amazon develops innovative consumer-centric product solutions. As a reliability engineer you will be
part of an world class team targeting to develop competence center and innovative mechanisms to
deliver trusted product and service solutions. Your primary responsibility will be the development
and implementation of methodologies/techniques to enhance product reliability and safety. You will
work closely internal cross-functional teams and outside partners to drive and execute product
qualification. You must be responsive, flexible and able to succeed within an open collaborative peer
environment.


Key job responsibilities
• Lead and manage end-to-end product development from reliability perspective, with both
device and component level requirements covered.
• Early engagement in critical components and suppliers selection, product design risk and
annualized return rate assessment.
• Lead design for safety mechanism and drive stakeholders from cross functional teams for
product safety risks identification, mitigations alignment, and required design changes
implementation.
• Lead DFMEA and drive stakeholders from cross functional teams for product functional risks
identification, mitigations alignment, and achievable design opportunities implementation.
• Lead and drive issue failure analysis. Propose and implement DOEs. Lockdown and confirm
corrective actions and resolution through verification.
• Lead and communicate progress, risks, escalations on complex problems to senior exec
leadership, and drive for mitigation or resolutions based on data analysis.
• Create mechanisms to facilitate business requirements, and lead innovation based on
technology development trend.
• Develop and justify reliability test specifications based on user behavior analysis and product
requirements. Evaluate and develop reliability test methodologies to identify safety, function or
other risks from product design.
• Create reliability test plans including resource allocations, validation schedule assumptions, and
validation items scope. Implement specific validation items in reliability test plans with schedule.
Flexible adjustment should be made based on issue occurring and debugging.
• Report reliability execution progress and issues, and track the issues from creation to closure.
• Enhance engineering competency of contract manufacturers & suppliers and drive growth of
them to scale the business.
• Empower engineering competency of contract manufacturers and suppliers in Southeast Asia
and South Asia to diversify product development and manufacturing footprints.
• Travel extensively in China and Asia to support product NPI build and PRQ after MP. Travel to US
for training and to support US team.