The Amazon Private Brand team is focused on developing high quality products designed to meet our customers’ everyday needs. This is an exciting and challenging position that provides Product Quality support in the Private Brand products to ensure successful adherence with customer satisfaction and worldwide product safety and compliance requirements.

We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and compliance strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brand. If you are comfortable working in an ambiguous environment, willing to roll up your sleeves and solve challenging problems, this may be the role for you.

Key responsibilities
· Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide.
· Applying SME level knowledge of quality strategies and processes in multiple product categories by engagement with contract manufacturers and Original design manufacturer.
· Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfaction.
· Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models.
· Communicate technical, quality, and process requirements to non-technical stakeholders.
· Design and operate saleable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations.
· Manage 3rd party service providers to perform factory audits and processes inspections