All duties will be performed in accordance with The Fairmont Empress’

commitment to luxury service standards

RESPONSIBILITIES

•   Consistently offer professional, friendly and engaging service
•   Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with supplies
•   Proper usage of cleaning supplies and equipment
•   Update and record all cleaned rooms
•   Follow departmental policies and procedures and service standards
•   Report necessary maintenance items
•   Other duties as assigned

QUALIFICATIONS

•   Proven ability to work well unsupervised at a fast pace while maintaining quality standards
•   Commitment to provide excellent service and exceed guests' expectations
•   High School diploma, vocational training and/or 1 year work experience
•   Good working knowledge of the English language
•   Previous experience in luxury hotel environment is an asset
•   Must be comfortable speaking to guests
•   Impeccable grooming and presentation
•   Must physically be able to:
  • Lift up to 50lbs
  • Carry objects weighting up to 75lbs (including pushing equipment)
  • stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear
•  Flexible, part time schedules may be considered

NOTE: The position of Room Attendant is physically demanding. The successful applicant must be physically capable of performing repetitive work, standing and walking for extended periods of time. Must be physically able to lift up to 50lbs and carry objects weighting up to 75lbs, including pushing equipment. Must be able physically able to stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear.