Responsabilities:

• Drive the renewal of Oracle's contracts to existing customers.

• Renewals Support Account Manager (SAM) is responsible for renewing and closing contracts in an assigned territory by working proactively with the customer. Develops an account plan to assist in managing accounts.

• Accurately forecasts support renewals.

• Engages with the customer’s senior management on a regular basis, educates customers on business practices and associated contractual implications, ensures customer awareness and understanding of applicable elements of the Oracle portfolio.

• Manages exceptions for customers with issues that may delay or inhibit renewals.

• Identifies and transfers potential opportunities to sales representatives.

Requirements:

• Demonstrated track record meeting sales objectives such as quota and productivity attainment.

• Strong background in account management sales and growing revenues.

• Demonstrated knowledge of Oracle's various products and maintenance contracts.

• Ability to educate customers on business practices and associated contractual implications; ensure customer awareness and understanding of applicable product elements; maintain account team relationships and transfer leads as appropriate.

• Demonstrated skill at leading and motivating a group of sales and other customer-facing people, without having direct management control, through coaching and influencing.

• Experienced in achieving objectives with team by managing through influence rather than direct control.

• Boardroom-level sales/customer interaction experience – successfully sold at top management levels. Role needs independent action and a very high degree of initiative in resolving complex issues.

• Positive attitude and commitment, as well as team oriented approach.  

• 10 years of experience in the IT industry

 

Drive the renewal of Oracle's contracts to existing customers.

Responsible for timely renewals for medium-sized to large customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

8-12 years experience in sales or related area. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).