Batch Operator

OTA-RM-UTIL

Oracle Corporation

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. Oracle's product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracle's open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership.

Oracle Utilities Overview

Oracle Utilities delivers shown software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.

The Guadalajara Delivery Center is part of the Oracle Utilities Global Delivery Consulting group that partners with the regional consulting centers in delivering the high-performance Utilities solutions that increase our customers’ competitiveness. The delivery incorporates institutionalized methodologies in an offshore environment whereby outstanding talent is developed through mature standards and processes. The Oracle Utilities Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top technical talent.

We’re a small team with large, high-profile responsibilities. We are passionate about trying out new ideas, tinkering with new products and solutions, and tackling new challenges. We love showing off our work to our existing and prospective clients. You can watch some of our work here.

Role

RESOURCES ARE REQUIRED TO:

This position offers experienced batch operator to provide monitoring (L1/L2) support for production and non-production environments. Successful candidates will have a deep background in Production support will be accustomed to supporting NA production & non-production environments. Technical skills as well as written and verbal communication skills are equally meaningful to this role.

Responsibilities

• Provide monitoring support for production and non-production environments
• Supervise jobs and infrastructure alerts using various tools
• Perform batch monitoring and configuration tasks using various schedulers
• Perform initial triage for job failure and infrastructure alerts and follow SOPs
• Perform scheduled and ad hoc activities on production and non-production environments

Requirements

• University degree in Engineering in IT, Computer Science or any of its equivalents. BTech/BE preferred, MCA is acceptable
• Have up to 3 years of experience in Production Support
• Hands on experience in basic Unix commands
• Hands on experience in simple SQL
• Experience in incident management using any tool
• Experience in Job and infrastructure monitoring
• Any scheduler (TWS, Control-M & Autosys etc.) administration experience is a plus
• Great English written and verbal communication

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Does this sound like you? If so we hope to meet you!

Otalad-lob-ou

OTA-MX-PRID

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.













Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.