As a Senior Solution Architect you will provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits.  You will be responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.  You will act as a primary consultant for the client’s solution troubleshooting, consultation and knowledge transfer while also cultivating and sustaining relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.  As a member of this team, you will resolve escalated problems and issues using solution knowledge and expertise.  This will include resolving complex client concerns raised during installation, operation, maintenance or solution application, performing test script execution, and creating and participating in integrated testing.

 

Basic Qualifications

• At least 8 years total combined related work experience and completed higher education, including:
  • At least 2 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
  • At least 6 years additional work experience directly related to the duties of the job and/or completed higher education
• High School Diploma

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Perform other responsibilities as assigned
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Be a part of the E-Business Suite success story. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.

Work closely with Oracle's internal business and development teams to drive the technical/functional global implementation of Oracle's applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Gather specifications and drive solutions from a global perspective across the e-Business Suite. Define product enhancements to drive solutions across the e-Business Suite for all customers. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company*s information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.