Ø  Experience in supporting and maintaining the Solaris/Linux based Systems.

Ø  Good knowledge on Solaris OS (9,10 and 11) technologies including ZFS, SVM, Solaris Virtualization (LDOMs, Solaris Zones), resource management configuration and administration for virtual systems.

Ø  Working experience on Sun Cluster (including resource group and resources configuration), Strong knowledge of networking technologies and troubleshooting.

Ø  Basic knowledge on Systems hardware support and maintenance (X-series, T-series, M-series - SPARC and x86 based system architecture and should have basic understand on system configuration).

Ø  Working experience on  storage (SAN) knowledge to perform system administrator work.

Ø  System analytical, Problem-solving skills and troubleshooting skillset.

Ø  Good communication skills and ability to describe technical information in easy-to-understand terms.

Ø  Excellent working knowledge on Storage disks provisioning , file system, ability to diagnosis system performance (CPU, Memory, IOPS, swap, systems kernel parameters etc).

Ø  Working knowledge for the day-to-day operation like file permission, network, system installation, OS patching, System firmware upgradation, support an organizations enterprise systems , including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Ø  Should have experience and confidence to handle the customers independently when it comes to mission critical PROD support and participate in technical discussions with customer management.    

!|!As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.!|!