Technical Support Resource
OracleIreland-dublinUpdate time: May 3,2023
Job Description

About the company 

Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. Oracle is the world’s largest enterprise software vendor with 286,000 global customers and USD 22.4 billion in revenue. Oracle’s customers include ten of the top ten global banks, ten of the top ten insurance companies, ten of the top ten securities firms, five of the top five mutual fund companies and four of the top five World stock exchanges.  

 

The role

In this role you would be working for one of the main Banks in Ireland providing Production support. You'll be working alongside a team based in Dublin.

 

What you would be doing

  • Work on a mission critical 24x7x365 production support environment providing support
  • Work on trouble shooting issues, finding root cause and resolving incidents
  • Work on the underlying issues causing the incidents & contribute to problem resolution
  • Contribute to a controlled change management processes
  • Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
  • Coordinate with offshore team for various incidents, problems and changes.

 

What we are looking for

  • Basic knowledge and skills in Java, Oracle SQL, PL/SQL.
  • 1 to 3 years experience in IT
  • Fluency in English
  • Ability to work from the office is South Dublin once a week
  • Exposure to Banking Domain with experience in SEPA Credit Transfers is added advantage
  • Exposure to Integration technologies and tools such as IBM Webshpere Message Broker will be preferred.
  • Bachelors/Masters Degree in Computer Science
  • Fluency in English is a must.

 

What do we offer

We give you the freedom—and the skills—to write your own successstory. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

Apply Now. Create the future with us.

Junior consulting position for those who are continuing to develop their expertise. Receives general instruction on routine work and detailed instruction on new projects or assignments.

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices. Implements Oracle products and technology in various industries to meet customer specifications.

1-3 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Demonstrates competence in a minimum of one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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