About the company

 

Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. Oracle is the world’s largest enterprise software vendor with 286,000 global customers and USD 22.4 billion in revenue. Oracle’s customers include ten of the top ten global banks, ten of the top ten insurance companies, ten of the top ten securities firms, five of the top five mutual fund companies and four of the top five World stock exchanges.   With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment.  Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. The solutions include, but are not limited to: - Oracle FLEXCUBE: A complete Universal Banking Product suite for retail, consumer, corporate, investment and internet banking, consumer lending, asset management and investor servicing, including payments (SWIFTNet and SEPA). Since its launch in 1997, over 354 financial institutions in over 120 countries have chosen Oracle FLEXCUBE. - OFSAA: The Oracle Financial Services Analytical Applications Suite of Solutions for Governance, Risk and Compliance

 

Details of Activities:

 

1. Work on a mission critical 24x7x365 production support environment providing support
2. Work on trouble shooting issues, finding root cause and resolving incidents
3. Work on the underlying issues causing the incidents & contribute to problem resolution
4. Contribute to a controlled change management processes
5. Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
6. Coordinate with offshore team for various incidents, problems and changes.
7. Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
8. Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
9. Timely submission of timesheets for oracle/customers.

 

Desired Skills & Experience

 

Primary Skills

• Basic knowledge and skills in Java, Oracle SQL, PL/SQL.
• Awareness of ITIL Processes
• IT skills including Microsoft Office
• Good communication skills in English.

 

Secondary Skills

• Exposure to Banking Domain with experience in SEPA Credit Transfers is added advantage
• Exposure to Integration technologies and tools such as IBM Webshpere Message Broker will be preferred.

 

Experience

• 1 to 3 years total experience in primary skills.
• Experience in providing Production Support.

 

Educational and Other Qualifications

• Should be an Irish/ EEA national
• Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
• Fluency in English is a must.

 

Work Environment

• Should be willing to work anywhere in Europe.
• Should be willing to provide on call support & deployments on weekends
• Ability to work in a high pressure, fast moving, multi cultural and challenging environment
• Team player

 

 

Junior consulting position for those who are continuing to develop their expertise. Receives general instruction on routine work and detailed instruction on new projects or assignments.

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices. Implements Oracle products and technology in various industries to meet customer specifications.

1-3 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Demonstrates competence in a minimum of one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).