Telco 5G Core Support Consultant
OraclePl-polandUpdate time: February 22,2023
Job Description

Telco 5G Core Consultant support will deliver Oracle Telco 5G core-based customer solutions for the consulting services organization.
Primary responsibility for the technical delivery and support of a customer solution.  The Consultant will work with the delivery team and other vendors to successfully scope and deliver customer solutions.
 
Key activities

 • Performance Optimization/automation/scripting
 • Integration/Interoperability/Automated Testing
 • 24/7 Advanced Support handling tickets for expedited resolutions

 

What you'll do

  • Provide Professional services for Oracle Communications Cloud Native (CN) based 5G core NFs (PCF, NRF, SCP, IWF, UDR, NSSF, SEPP, SLF, BSF, etc.)
  • Services provided include network integration, system provisioning, capacity analysis, special feature implementation, Test Plan creation, and execution. CI/CD knowledge is a plus.
  • Service support delivery activities include on-site and remote support of new systems, technical discussions, explanations of proposed solutions with customers, development of methods of procedure, and other documentation as required by the customer.
  • Maintain use cases, call flows, policy rules, routing rules, and database query logic/scripts based on customer’s Business and Service Use Cases.
  • Assist with resolving network faults, including performance metrics and call processing-related issues.
  •  Assist customers in preparation of maintenance windows execution: knowledge transfer regarding the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
  • Attend emergency calls 24/7 to support and evaluate operational problems and issues, analyze, and perform workaround or solution on short-term proposals.

 

What you'll bring

  • This Job application is requiring candidate to be based in Bristol (UK) close to customer location
  • Excellent interpersonal, organizational, communication, and presentation skills.
  • Ability to interpret and develop a detailed network/system drawing and excellent problem-solving/analytical skills.
  • Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP, and troubleshooting.
  • Knowledge & experience with VPN, IPSec, SCTP, TLS, IPv4, and IPv6, and Routing Protocols/technologies. Ansible Tower, Playbook, and REST API knowledge are a plus.
  • Knowledge of platforms framework and Operating Systems: Linux/Unix, Windows, Cloud Native (CN), Kubernetes (K8s), Grafana, Kibana, Jaeger, Jenkins, Selenium, Open stack, and Kubernetes certification preferred.
  • Knowledge/experience 4G & 5G Technologies: Diameter (RFC 3588) protocol/applications/interfaces/http2, LTE/EPC/IMS architectures (PCRF, PCEF, MME, BBERF, CSCF, DRA, OCS, OFCS).
  • Must be a self-starter and able to work independently with Field service experience in customer-facing roles.
  • Ability to effectively deal with multiple activities, changing priorities, organizational skills, and ability to perform under pressure in critical situations.
  • Willingness to travel for domestic and international travel and willing to work in shifts.
  • Strong oral and written communications skills and must be able to clearly and effectively communicate work status, risks, and issues.
  • Willing to attend and support Maintenance Window (on-site or remotely).
  • Willing to attend duty shifts of 24 X 7 on-call support on a rotational basis.
  • English Language is mandatory (middle level to have a fluent conversation)

 
Education      

  • BS required, MS preferred in Computer Science, Electrical Engineering, or equivalent experience.
  • 3+ years’ experience supporting large-scale service provider network infrastructures.
  • Minimum of 2 years experience in the telecommunications industry with specialization in 4G Core (5G is a plus), LTE/EPC, diameter/http2, and good exposure to network functions (plus) such as NRF, PCF, SCP, AMF, UDR, SEPP, NSSF, NEF, SEPP, and BSF.
  • Optional CCNA or CCNP or equivalent IP networking certification preferred.
An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

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