Telecommunications | SaaS BSS Platform Product Senior Manager
OracleIe-irelandUpdate time: March 17,2022
Job Description

Our Vision

Oracle Communications enables service providers and enterprises to rapidly deliver and monetize digital lifestyle services, build world-class customer experiences, and streamline operations. As the leading provider of charging, billing and revenue management solutions for the global communications, media and cloud markets, Oracle is committed to helping communication service providers transform to meet the key business objectives of maximizing customer value, enhancing business agility, and maximizing profitability.

 

Opportunity Description

The primary purpose of this role will be to lead and evangelize Oracles Monetization and Revenue Management SaaS Roadmap. The role involves working closely with Oracle’s key strategic customers, Oracle Cloud Infrastructure Team (OCI) to understand market and business needs, evolve the strategic roadmap, and gather market & customer specific business requirements.

The Product Manager will function as the primary driver behind charging, billing & revenue management SaaS related strategic initiatives. The opportunity is within the global Oracle Product Management organisation and will interface with many of the Oracle teams involved with key strategic accounts, including Sales, Solution Consulting, Solution Delivery and Product Development.

 

This opportunity requires the successful candidate to:

  • Communicate effectively their vision & strategy.
  • Enjoy working in a fast-paced environment, identifying market potential, investigating the adaption of new technologies and is both dynamic and flexible in their approach.
  • Display the ability to respond quickly to changing business needs, priorities, and timelines. Past experience working on Telco BSS and SaaS is preferable, and more specifically a solid understanding of Telco revenue management (including charging and billing systems and related processes) is ideal.
  • Be a strategic thinker, leading innovation, provide hands on engagement, curiosity, energy and proactiveness. Influencing skills are also critical as this role will require significant team participation with key stakeholders in other business functions.
  • Work closely with our Commercial, Sales & Delivery account teams to foster growth and success in the market.
  • Translate market & business requirements into clear unambiguous activities supported by concise use cases that make clear the value of these capabilities.
  • Provide a critical interface from the Market & Customers to Oracle product development architects and is responsible for the solution specification and acceptance of work. Qualified candidates must work to understand the Oracle product capabilities, and link that together with market requirements and dynamics, in order to understand the impact of the market adoption for the overall product and SaaS evolution.

 

Key activities and responsibilities:

  • Lead the evolution of domain specific SaaS Propositions and related portfolio impacts.
  • Work with the field teams, and customers, to gather market intelligence and define customer-specific product requirements.
  • Manage customer relationships regarding alignment of solution needs with product roadmap deliverables from the product management perspective with little direct supervision.
  • Negotiate and communicate product roadmap additions and their unique differentiators to internal groups and outside partners/customers.
  • Create primary product initiatives and assist in the organisational structure to deliver on this strategy.
  • Ensure the right blend of trade-offs to maximize the product impact in the marketplace.
  • Work with product marketing and sales to create product positioning, content, collateral and tools.
  • Create high quality product literature and presentations independently to support communication of new strategic product initiatives.
  • Present material to external audiences and chair workshops to solicit feedback of new features.

 

Skills & Experience:

  • A minimum of 10 years in product management or related roles in Telecommunications domain (preferred).
  • Proven expertise in SaaS, PaaS, IaaS and Digital Transformation related propositions and products.
  • Experience in a customer-facing commercial and product role
  • Previous leadership experience – specifically with telecoms software systems, and ideally with Saas and cloud-native applications at scale.
  • Experience in working in projects involving core network integration, Charging, Billing, CRM & CX desired.
  • Deep commercial expertise and technical awareness of the Charging, Billing & Quote to Cash marketplaces and Go-To-Market positioning.
  • Strong verbal and written communication skills – must be a good “translator”, with an ability to express technical product concepts in business terms, and equally represent business objectives to technical stakeholders.
  • Experience working with remote and highly distributed teams.
  • Bachelor’s degree in a IT related discipline.
  • A hands-on collaborative style of working.
  • Outstanding verbal, written and creative advertising communications skills a must.
  • 3GPP, CNCF and TM Forum Standards an advantage.
  • Fluent spoken and written English.
Manage a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

As a Director in the product development division, you will lead a team that defines product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Envision and communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.

Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. The ability to influence thinking or gain acceptance of others in sensitive situations is important. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development and product management. BS or MS degree or equivalent experience relevant to functional area. 8 of software engineering or related experience preferred.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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