• Manage a sales database, ensuring all calls are logged accurately, including contact details, result of calls, and any follow up dates or other action required
• Conduct one-to-one marketing / sales to prospective customers through telephone calls (warm-calls) in a professional manner and send out relevant marketing information through fax / email
• Understand and communicate up to date information on the products and services offered by HKTDC
• Maintain and develop relationships with potential and existing customers via telephone calls and emails
• Convey customers’ feedback to the supervisor
• Provide after sales services and administrative support when necessary

Requirements:

• Matriculated or above
• Experienced in telesales; currently working in related field is preferred
• Self-motivated, aggressive and result-oriented
• Excellent communication and listening skills
• Good telephone manner, interpersonal and communication skills
• Proficiency in MS Office Tools
• Fluent in spoken Cantonese, English and Mandarin

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.