Become part of a fast moving, vibrant work environment that is experiencing dramatic growth. Amazon Seller Support currently generates great part of Amazon revenues and strategically drives increased product selection for customers, which makes Amazon the most valued online marketplace in the world.

Do you possess great training skills and love working in a rapidly changing business environment? Are you excited about the growth opportunities of training Seller Support team to improve our seller’s business on the internet? Are you equally comfortable interfacing with international stakeholders in developing and rolling out attractive training curriculum to our seller support team?

If your answer is yes, please join us as a Training Specialist! A successful candidate will be customer centric, team oriented, an effective communicator, and will have the ability to work independently. He or she will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.


Key job responsibilities
Overall, the Training Specialist will be responsible for driving high quality training provided to CN PSS teams, and play a significant role in learner's success.

The key responsibilities include evaluating specialists training needs, develop and deliver instructor-led or blended training batches in Chinese & English, learning management system administration, training system administration and coordination for New Hire, upskill, specialty training and training certification programs for CN PSS teams. Training coordination will include communicating with appropriate business owners and specialists, Training Managers, other Seller Support Trainers, Training Matter Experts and Localization/ Instructional Designers to ensure all trainings are conducted on-time and with sufficient resources and facilities. Training Specialist reports to Site Training Manager.

This role needs to lead and participate regional programs, as well as facilitate and supporting global programs launches from training perspective. In addition, the Training Specialist will partner with the Global/Regional Training Manager to administer testing and certification, managing the training calendar, training reporting, scheduling, and partner with leadership to deliver all training requests. This role will also include using surveys, assessments, quality metrics and other available tools to evaluate the effectiveness of training and assess learner skill development and progression quality.

We are open to hiring candidates to work out of one of the following locations:

Beijing, 11, CHN | Chengdu, 51, CHN