Job summary
Are you a creative, self-directed, and experienced enterprise UX designer looking to lead product design in a complex product ecosystem? Do you yearn to contribute to something larger than yourself? This is a great opportunity to join a UX team that continues to raise the bar in design practices in the enterprise global logistics space. Success and scale bring broad responsibility.

Our design team is a critical partner to help Amazon business and engineering teams envision the ideal operation and booking experience for customers in the global logistics space. Our job is to design efficient and effective user journeys, workflows, and experiences for productivity applications that will drive the future of global logistics operations. We strive to acquire deeper knowledge of (1) our customers, (2) product data, (3) industry, (4) and design trends.

Your work will impact how Amazon Sellers and Operators transport products globally. Working closely Amazon operators, product managers, and engineers, you will design applications that are critical for effective management of global supply chains. We support global logistics for Amazon, entrepreneurs selling products on Amazon, and large manufacturers shipping globally.

Join a productive, high performing and diverse environment. Are you ready for what's next?

About team
Global Mile is on a mission to eliminate borders for buyers and sellers as we drive Amazon's expansion into a rapidly growing list of countries, creating new logistics benchmarks and "firsts" through disruptive innovation. We are a multicultural, multilingual team working with sellers, shippers, and logistics providers to fulfill our mission: “Every seller. Every location. Every customer on Earth.”

Inclusive Team Culture
Here at Amazon Global Mile, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, design reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.


Key job responsibilities

• Create effective and intuitive user experiences by incorporating user insights, business requirements and technical constraints.
• Lead the planning and strategic phases of a project. Proactively pitch new ideas, backed by a strong, well-articulated rationale.
• Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for web and mobile interfaces throughout the design process.
• Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.
• Be a champion for user-centered design by testing your solutions in front of users. Be willing to build lightweight prototype, conduct scrappy and quick user testing on your own.
• Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership.
• Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community.
• Proactively mentor and lead other designers.

A day in the life
UX Designers at Amazon Global Logistics drive projects through a user centered design process. This requires leading cross-functional teams through 4 design phases: 1) Kick off: to gather design requirements, 2) Dive-Deep: to understand problem space and opportunities, 3) Sign-Off: to articulate design decisions and share final mockups, 4) Fit-and-finish to share any changes of the design plan during implementation. Each day is different. You could be running a workshop to bring stakeholders together, talking to customers or researching industry patterns for formative work, talking to users to understand their journey or persona, or creating mockups to articulate design decisions.