Do you want to…

• Work for the most iconic hotel in Victoria
• Be part of a team that strives for excellence
• Elevate your career with a global luxury brand offering extensive development opportunities
• Utilize global perks & privileges and enjoy a competitive salary + attractive benefits package?

 Then you might be our next Wedding and Event Sales Manager.

Summary of Responsibilities:

Soliciting new wedding and social catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Oversee client events to ensure customer satisfaction. Effectively plan the details of upcoming programs (up-sell products and services, block appropriate event space, ensure all event requirements are met), distribute information to operating departments in a timely manner, provide support and guide banquet personnel to ensure a successful and effective operation ending in a positive guest experience. 

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, fams, events and written communication.
• Respond to all inquiries regarding catering space availability in a professional and timely manner.
• Develop monthly sales strategy and action plans
• Create and promote unique Wedding and Social Event packages.
• Use of Opera Sales and Catering to track, solicit, book and follow up on accounts.
• Expedite event bookings, prepare resumes and compile and distribute conference agendas and event orders.
• Develop/maintain knowledge of market trends, competition and customers. Attend community/social events and industry meetings.
• Professionally represent the hotel at all industry/community events.
• Complete weekly and monthly reports and assist with competition data collection
• Assist with marketing material updates including packages and collateral.
• Introduce and recommend preferred vendors as determined with the revenue goal of the hotel.
• Maintain good working relations with preferred vendors of the hotel and ensure adherence to event space policies, codes and regulations.
• Maintain solid and open communications with all hotel operating departments.
• Build partnership with the Banquet team to ensure service standards are maintained.
• Attend all department and hotel meetings as necessary.
• Resolve guest and client complaints when necessary.
• Other duties as assigned

Qualifications:

• Hospitality Management Degree or a Post Secondary Degree preferred.
• Experience as Wedding Coordinator, Catering or Conference Services Manager, have a passion for Weddings.
• Extensive Food and Beverage knowledge.
• Knowledge of Opera Sales and Catering an asset. Word and Windows based programs.
• Must possess excellent interpersonal and communication skills, both written and verbal.
• Strong organizational and time management skills.
• Must possess a strong sense of exceeding in providing quality service to our internal and external customers.
• Assertive, self-starter, self-motivator with a high degree of professionalism.
• Must be able to and enjoy working in a busy environment with minimum supervision