The Integration Developer will be a member of the development team working on My Oracle Support Applications.  The My Oracle Support application portfolio is used by Oracle Customer Support to manage and resolve all customer initiated service requests for Oracle products.  The candidate needs to analyze, design develop, troubleshoot and debug software programs for applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the My ...

The Cloud Architect will be a member of the My Oracle Support team.  The My Oracle Support application portfolio is used by Oracle Customer Support to manage and resolve all customer initiated service requests for Oracle products.   The candidate needs to understand Oracle Cloud Infrastructure and come up with technical architecture for My Oracle Support move to Oracle Cloud systems. The candidate will be responsible for coming up with architecture design that meets Oracle Security sta...

The Developer will be a member of the development team working on My Oracle Support Applications.  The My Oracle Support application portfolio is used by Oracle Customer Support to manage and resolve all customer initiated service requests for Oracle products.  The candidate needs to analyze, design develop, troubleshoot and debug software programs for applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the My Oracle Suppo...

Global Customer HUB Engineer The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers and perform translations in accordance with service standards.   The Global Customer HUB engineer will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers.   Position Scope\: Responds to all incoming c...

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes. Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction proces...

Oracle Fusion Applications Support Team is now expanding to support our rapidly increasing customer base. It is a unique opportunity to be part of the future of Oracle Support and help shape the organization to benefit our customers, employees and the organization overall. If you are excited by the notion of being able to define a group from early stages on and shape our collective future then this is the place to be.   As a member of the Support organization, your focus is to deliver post-...

In this role, you will troubleshoot and resolve simple to highly complex technical issues related to Oracle WebLogic Application Server & related technologies such as J2EE (Java, EJB, JMS, Java Security, JVM, Performance Tuning ; Clustering etc). Please note\:  This position will require working in Oracle's office. The base hours are either 8\:30 a.m. - 5\:30 p.m. or 11\:00 a.m. - 8\:00 p.m. Local Time, Monday through Friday. The flexibility to work beyond standard business hours, to in...

In this role, you will troubleshoot and resolve simple to highly complex technical issues related to Oracle WebLogic Application Server & related technologies such as J2EE (Java, EJB, JMS, Java Security, JVM, Performance Tuning ; Clustering etc). Please note\:  This position will require working in Oracle's office. The base hours are either 8\:30 a.m. - 5\:30 p.m. or 11\:00 a.m. - 8\:00 p.m. Local Time, Monday through Friday. The flexibility to work beyond standard business hours, to in...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

Job Duties Analyze, design, develop, troubleshoot and debug software programs for commercial or end-user applications. Write code, complete programming and perform testing and debugging of applications. The focus of this job will be UI centric and the candidate needs to be fluent with UI design, recommending industry best practices and fast in coming up with AJAX based UIs with a REST API backed very quickly.    As a member of the software engineering division, perform detailed design ...

** This position is based only in either Orlando, Florida or Bay Area, California.** Oracle Cloud  is the industry’s broadest and most integrated  Public Cloud . It offers best-in-class services across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS), and even lets customers put Oracle Cloud in their own data centers. Oracle Cloud helps organizations drive innovation and business transformation by increasing business agility, lowering c...

Responsibilities • Create and monitor new cases and update existing cases in our customer CRM tool • Handle incoming calls from internal support as well as external customers • Triage incidents relating to customer data, entitlement and contracts • Provide solution to customer or collaborate on the issue with relevant resolution group • Meet and aim to exceed monthly individual and company targets set by Customer Support Management • Manage escalations in accordance with company procedures and S...

Global Customer HUB Engineer The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers and perform translations in accordance with service standards.   The Global Customer HUB engineer will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers.   Position Scope\: Responds to all incoming c...

The IT Principal Consultant will be supporting Oracle Database Administration in Oracle Managed Cloud Services. You will be responsible for managing customer environments, and resolving any technical issues in non-production and production environments. You will participate in scheduled project meetings with customers, the implementation team, and project managers and ensure the project is on track.   In addition, you will be looking towards improving technical process and putting toge...

The IT Principal Consultant will be supporting Oracle Database Administration in Oracle Managed Cloud Services. You will be responsible for managing customer environments, and resolving any technical issues in non-production and production environments. You will participate in scheduled project meetings with customers, the implementation team, and project managers and ensure the project is on track.   In addition, you will be looking towards improving technical process and putting toge...

The IT Principal Consultant will be supporting Fusion Middleware implementation in Oracle Managed Cloud Services. As part of the implementation, you will be responsible for managing customer environments, and resolving any technical issues in non-production and production environments. You will participate in scheduled project meetings with customers, the implementation team, and project managers and ensure the project is on track.   In addition, you will be looking towards improving t...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

Candidate will be working Supporting Hyperion implementation in Oracle Managed Cloud Services. As part of the implementation, he/she is responsible for managing customer Hyperion environments, and resolving any technical issues in non-production and production environments. candidate will participate in scheduled project metting with customer, Implementation team and Project Manager and making sure Project is on track with no delay. Candidate  will be looking towards improving technica...

The Global WFM Specialist will be  responsible for short, medium, and long term capacity plan and workload distribution for 20 Hospitality Customer support sites across the globe, in more than 20 languages and different product lines.  The role provides analytical support for site managers, creatively developing workforce staffing solutions, and developing daily workforce scheduling solutions that meet/exceed business goals and objectives.  T he WFM Specialist partners with the Op...

2 years’ experience and depth knowledge in install, maintenance and  Administration of complex multi-tier applications. Experience in using and administrating one or more of the following technologies\: Database administration and Patching, Application Server, JDeveloper or other IDE Java tools , E-business Suite, Oracle Business Intelligence Publisher or Enterprise manager would be an advantage.(DBA, DBS, RDBMS, Sys/System Admin, Network Admin, HelpDesk, Developer) Good knowledge of Operat...