Job Description Take charge of banquet event operation Conduct departmental daily briefings to ensure that all pertinent information is well received by team members. Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments. Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received...

Job Description Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Work Experience Diploma in Tourism / Hospitality Management Minimum of 2 years of experience in a similar capacity with proven...

Job Description Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures Disseminate all information by the Management to team members Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively  Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel Conduct sur...

Job Description Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest servic...

Job Description ·        Assign in detail, specific duties to all employees under his/her supervision and instructs them in their work ·        Ensure personal cleanliness and proper deportment of all team members ·        Work closely with the Executive Chef in determining quality and quantity of food materials used with a view of eliminating wastage ·    &...

Job Description Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to gue...

Job Description Provide frontline PC and server troubleshooting, resolve IT issues for end users Modify configurations, utilities and software default settings Support and administer Windows Servers Backup and optimize database Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network Provide In-house guest IT related matter troubleshooting Work Experience Diploma in Information Technology Minimum 1 year of relevant experience Good reading,...

Job Description Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is well received by team members Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Coordinate and monitor maj...

Job Description Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures Post bills accurately and in a timely manner Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering Ensure that team members are using laundry equipment properly and keeping them in good condition Keep a strict control and record of items sent for laundering by staff me...

Job Description Process day-to-day Talent & Culture administration in an accurate and timely manner Create and update employee data record in system Create personal files and assist with general filing Prepare various letters and communication to employees Prepare monthly employee newsletter Assist colleagues will all HR related queries and questions Conduct and ensure smooth onboarding experience for all new hires Work Experience Good communication skills Service oriented with an eye for de...

  Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travell...

  Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travell...

Raffles Hotels & Resorts  is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelle...

Head Mixologist What is in it for you: Employee Benefit Card offering discounted rates in ACCOR Wordwide Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing:  Ensuring that beverage products meet the high quality standard, service are exceptional and personalized to exceed the guest satisfaction   Finding creative solutions and proactively solving problems in order to meet a the guests&rs...

Outlet Manager (1945) Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests. Hotel Overview:   Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the u...

Chef de Cuisine – 1945   Every memorable dining experience at Fairmont Jakarta begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Chef de Cuisine, you will manage this dynamic department with flair, engaging your team and inspiring a complement of truly spectacular menu offerings.   Hotel Overview:     Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta wi...

Chef de Cuisine – View Every memorable dining experience at Fairmont Jakarta begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Chef de Cuisine, you will manage this dynamic department with flair, engaging your team and inspiring a complement of truly spectacular menu offerings.   Hotel Overview:     Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont J...

Job Description •       Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the hotel and brand •       May be asked to carry out some food preparation in the dining room in front of guests, depending on events or how the F&B offer is organized •       Ensures that dishes are well presented, of a high standard and at the right te...

  Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travell...

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, off...