Basic Qualifications:

• Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.
• 3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
• 3-8 years of experience supporting and troubleshooting distributed, N-Tier applications, software, and operating systems.
• Must have demonstrated expertise in two or more of these areas:
  • Systems administration (Linux and/or Windows Servers
  • Networking (DNS, TCP/IP)
  • Programming / scripting (Java, Perl, Ruby, C#, and/or PHP
  • Demonstrated examples of process improvement execution
  • Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
• Excellent oral and written communication skills
• Strong influencing skills
• Ability to work independently, with little direct management
• Open to provide after-hours support as needed
• Experience supporting large, Enterprise customers in an Operations environment

Ideal candidates need to be familiar with the following:

• Responsible for a shift in a 24/7/365 working environment
• Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
• IT Hardware Concepts:
  • RAID
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